Manager on Duty

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📍 North Falmouth, MA, USFULL TIME💰 USD 23–25/yr

About this role

Overview

Opportunity:  Manager on Duty

 

Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.   

 

Potential Career Path   

Front Office Manager – Assistant General Manager – General Manager

 

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
  • Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.

  • Coordinate with department managers when necessary to ensure optimal functioning of the hotel.

  • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and  associate performance.

  • Monitor and maintain the front office systems and equipment to ensure optimum performance.

  • Supervise night audit functions, and perform audit in absence of the night auditor. 

  • Be aware of emergency procedures and take full responsibility in emergency situations.

  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s degree preferred.
  • Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations. 

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

Frequently Asked Questions

What is the salary for the Manager on Duty role at hhmlp?
The listed salary for this Manager on Duty position at hhmlp is USD 23–25/yr. This is an FULL TIME role.
Where is the Manager on Duty position at hhmlp located?
This Manager on Duty role at hhmlp is based in North Falmouth, MA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager on Duty role at hhmlp full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Manager on Duty role at hhmlp.
How do I apply for the Manager on Duty position at hhmlp?
Click the "Apply Now" button on this page. You will be redirected to hhmlp's official application portal hosted on icims where you can submit your application directly.
When was the Manager on Duty job at hhmlp posted?
This Manager on Duty position at hhmlp was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager on Duty
hhmlp · 💰 USD 23–25/yr
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You'll be redirected to hhmlp's official application page on icims.