Manager, Marine Operations

Key responsibilities：
1，Work as a key role in QSC Operation to ensure ship and terminal operation are conducted according to company quality and process requirement.  
2，Work with the Regional Network Execution and Performance team in obtaining berthing windows with the Terminal and monitor operations versus prospects.
3，In coordination with regional operation team to liaise with the terminal operator to ensure the most optimal berthing lineup for incoming vessels and proactively monitor berthing progress.
4，In coordination with Network Execution ensures the reduction to the maximum (ideally to 0 hrs.) of waiting time outside for incoming vessels
5，Acting as a key part of operation process. Work with stakeholders to review and finetune Marine related process.
6，Work analytically and support QSC Operation Director in various projects / study / investigations    
7，Provide cost estimates for special cargo, such as break bulk and out-of-gauge (OOG) shipments, ensuring accurate pricing and cost calculations.
8，Support the handling of dangerous goods (DG) containers with special requirements, ensuring adherence to safety protocols and regulations of ports.
9，Handle damaged containers/leaking containers during the load and discharge process, coordinating with relevant teams and stakeholders to ensure proper handling and documentation as and when local coordination is required.
10，Monitor and report on leaking containers and ship damage, taking necessary actions to address safety concerns and mitigate risks. 
11，Coordinate and arrange physical inspections to the ships conducted by customs officials, surveyors, or other relevant parties.
12，Arrange local port formalities, ensuring compliance with port regulations and facilitating smooth operations for vessels.
13，Represent the company within the port community, maintaining positive relationships with port authorities, pilot stations, and other relevant entities.
14，Facilitate commercial and company visits to terminals and Hapag vessels, coordinating schedules, providing necessary information, and ensuring a smooth visitor experience.
15，Ensures accuracy and timeliness of updates to ensure the Terminal has the latest most up-to-date information.
16，Drive the berthing planning team to deliver better vessel operation performance
 

Qualifications：
1，Bachelor’s degree in marine studies, logistics, supply chain management, or a related field, or experience as a Nautical Officer. 
2，Proven experience in port and terminal management, with a focus on berth planning, port operations, and hub management. 
3，Strong knowledge of port operations, vessel scheduling, and terminal activities. 
4，Strategic mindset and the ability to develop and implement effective plans and initiatives. 
5，Strong analytical and problem-solving abilities to drive operational improvements. 
6，Knowledge of relevant regulations and industry standards in port and terminal operations. 
7，Familiarity with port and terminal management software and tools. 
8，Ability to work effectively in a fast-paced, dynamic environment.
9，Business level Mandarin language proficiency is required to effectively engage internal and external stakeholders in China. Good spoken and written English (CET- 4).  Ability to read and write Chinese.

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.