Billing Development Manager
acommerce
Manager - Social Commerce Sales & Operations
acommerce· Communication Planning & Strategy
About this role
We are looking for a Social Commerce Manager to manage and grow live commerce initiatives and activities across TikTok, Shopee, and Lazada, working closely with both clients and external live commerce agencies. This role is the key bridge between clients, internal teams, and outsourced agencies - supporting co-planning, alignment on promotions and stock, and performance analysis to drive sales growth.
Key Responsibilities:
Client Account Management
- Serve as a key contact for assigned clients to align on commercial goals, promotions, pricing, and live commerce plans
- Coordinate client inputs such as KOL list, product priority, key messages, selling angles, and campaign timelines and ensure operational readiness
- Provide performance updates, insights, and recommendations to clients
- Support preparation of campaign proposals, recap decks, and regular business reviews
Live Commerce Planning and Agency Coordination
- Co-plan live commerce campaigns with outsourced agencies
- Align campaign objectives, product focus, and promotional mechanics with client goals
- Manage live commerce calendars and campaign readiness
- Track agency deliverables and timeline
Performance Analysis and Optimization
- Monitor and analyze live commerce KPIs to propose contingency plans
- Review campaign results with agencies and clients to identify areas of improvement
- Translate data into actionable recommendations
- Maintain clear reporting and documentation
Stakeholder Management
- Coordinate with internal teams to support smooth campaign execution by agencies
- Ensure clear communication across stakeholders
- Stay updated on platform tools, trends, and best practices
Requirements:
- 6 years+ of relevant experience
- Experience from a media agency, digital agency, or live/social commerce-focused environment
- Experience in account management or client servicing
- Understanding e-commerce operations and live commerce mechanics
- Familiar with online marketplaces (TikTok, Shopee, and Lazada platforms)
- Comfortable working with data and performance reports
About aCommerce
aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands.
Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.
The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.
Frequently Asked Questions
Is the salary disclosed for the Manager - Social Commerce Sales & Operations position at acommerce?
The salary for this Manager - Social Commerce Sales & Operations role at acommerce is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager - Social Commerce Sales & Operations position at acommerce located?
This Manager - Social Commerce Sales & Operations role at acommerce is based in Jakarta, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Manager - Social Commerce Sales & Operations at acommerce belong to?
This Manager - Social Commerce Sales & Operations position is part of the Communication Planning & Strategy department at acommerce. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager - Social Commerce Sales & Operations position at acommerce?
Click the "Apply Now" button on this page. You will be redirected to acommerce's official application portal hosted on greenhouse where you can submit your application directly.
When was the Manager - Social Commerce Sales & Operations job at acommerce posted?
This Manager - Social Commerce Sales & Operations position at acommerce was posted on Jul 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager - Social Commerce Sales & Operations
acommerce
You'll be redirected to acommerce's official application page on Greenhouse.