Customer Operations Associate
ethoslife
Manager- Life Underwriting
ethoslife· Underwriting
About this role
About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role:
Do you want to make the world a better place for underwriters? Are you a natural leader who loves to mentor and guide? This role seeks a dynamic, hands-on individual who has the energy and vision to guide a developing team to high levels of success.
Duties and Responsibilities:
- 50% of this role will be dedicated to case underwriting
- Ability to lead the team with passion, positivity and continual improvement
- Work closely with Chief Underwriter, Sr. Director/Director of Underwriting Operations to recruit, hire, mentor, and develop underwriting staff both domestically and internationally
- Assess quality and headcount
- Perform hiring analysis to flex with our growth
- Create and improve onboarding and underwriting training programs
- Develop performance management and quality control system to provide feedback, guidance and reviews to underwriting team members
- Assist underwriting staff to develop their technical and decision making skills, while ensuring adherence to our core values.
- Drive strategic efforts to optimize underwriting workflows, including work to implement rules within an underwriting engine, recommending solutions and best practices as appropriate
- As needed, work with Underwriting Strategies to perform quality assurance testing of automated rules and processes
Qualifications and Skills:
- 8+ years in Life underwriting (US based underwriting experience is preferred)).
- 5+ years of experience in an underwriting leadership or development role
- Underwriting certification such as LOMA/ALU are highly beneficial
- Extensive knowledge of life insurance trends and new technology
- Sharp focus on execution and an owner mentality with a track record of delivering success in a timely manner
- Data oriented decision making skills and great intuition
- Outstanding written and verbal communication skills
- Excellent leadership and interpersonal skills
#LI-Hybrid
#LI-PP1
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.
Frequently Asked Questions
Is the salary disclosed for the Manager- Life Underwriting position at ethoslife?
The salary for this Manager- Life Underwriting role at ethoslife is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager- Life Underwriting position at ethoslife located?
This Manager- Life Underwriting role at ethoslife is based in Bangalore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Manager- Life Underwriting at ethoslife belong to?
This Manager- Life Underwriting position is part of the Underwriting department at ethoslife. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager- Life Underwriting position at ethoslife?
Click the "Apply Now" button on this page. You will be redirected to ethoslife's official application portal hosted on greenhouse where you can submit your application directly.
When was the Manager- Life Underwriting job at ethoslife posted?
This Manager- Life Underwriting position at ethoslife was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager- Life Underwriting
ethoslife
You'll be redirected to ethoslife's official application page on Greenhouse.