Manager, Investigator Payments

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Manager, Investigator Payments to join our diverse and dynamic team. As a Manager, Investigator Payments at ICON, you will oversee and manage the investigator payment process for clinical trials, ensuring accurate, timely, and compliant payments. Your role will involve collaborating with cross-functional teams to optimize payment operations, improve processes, and maintain strong relationships with investigators and sites.

What You Will Be Doing:

• Managing the end-to-end investigator payment process, ensuring accuracy, timeliness, and compliance with contracts and regulations.
• Overseeing the calculation, tracking, and processing of payments to investigators and clinical sites across multiple studies and regions.
• Collaborating with clinical teams, finance, and legal departments to ensure alignment and compliance with payment terms and agreements.
• Identifying opportunities for process improvements and implementing strategies to enhance the efficiency and accuracy of payment operations.
• Providing leadership and guidance to the investigator payments team, ensuring effective workload management and fostering a collaborative work environment.
• Resolving payment-related issues and acting as the main point of contact for investigators and sites regarding payment queries.

Your Profile:

• Bachelor’s degree in finance, business administration, or a related field is preferred, with experience in investigator payments or financial operations within clinical trials.
• Proven experience in managing financial processes, with a focus on accuracy, compliance, and process optimization.
• Strong organizational and leadership skills, with the ability to manage multiple priorities and lead a team effectively.
• Excellent communication and interpersonal skills, with a collaborative approach to working with cross-functional teams and external stakeholders.
• Proficiency in financial management tools and systems, with a strong understanding of clinical trial agreements and payment terms.
• Detail-oriented, proactive, and adaptable, with a commitment to delivering high-quality financial operations and supporting investigator relationships.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply