Manager, GTM Systems (RevOps)
About this role
What You'll Do:
- Own the GTM systems architecture end-to-end including HubSpot CRM, CPQ/quoting, and integrations across the GTM stack
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Build and maintain a systems roadmap aligned to GTM priorities for pipeline, forecasting, territory/comp changes, and new motions
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Define and enforce data governance standards covering object model, field hygiene, and lead-to-cash process integrity
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Evaluate and consolidate tooling to reduce redundancy and technical debt post-migration
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Translate business requirements from RevOps, Sales, and CS leadership into system design and build
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Manage a prioritized intake/ticketing process for systems requests while balancing quick fixes against roadmap work
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Lead cross-functional projects requiring systems changes such as new product launches, comp plan changes, and process redesigns
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Own testing, documentation, and change management for all system releases
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Manage and develop 1 FTE and 1 contractor by setting priorities, reviewing work quality, and building growth plans
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Establish scalable ways of working including sprint cadence, backlog management, and documentation standards to replace ad hoc processes
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Act as the primary escalation point for systems issues affecting revenue-critical processes like quoting, forecasting, and reporting
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Partner with RevOps, Sales Leadership, Finance, and Legal to ensure systems support deal velocity and accuracy
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Partner with IT/Security on data access, compliance, and integration architecture
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Support forecasting and pipeline reporting infrastructure in partnership with RevOps analytics
What You Bring:
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5+ years in Revenue/Sales Operations or GTM Systems with at least 2+ years owning CRM architecture
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Deep HubSpot CRM expertise including object model, workflows, permissions, and pipeline/deal architecture
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Hands-on experience with CPQ/quoting tools like DealHub or comparable platforms including implementation or major configuration work
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Experience managing a system migration and understanding what clean migration data actually looks like
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Proven program and project management skills to run a roadmap, manage competing priorities, and ship on a timeline
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Experience managing people in a systems or technical function
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Strong SQL or equivalent data fluency for troubleshooting and validating system logic
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Experience integrating CRM with sales engagement tools, conversation intelligence, and BI tools
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Background in a B2B SaaS environment with multi-motion GTM
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HubSpot certifications in RevOps or Sales Hub Implementation
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Experience building lead-to-cash process documentation from scratch
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Post-migration data integrity issues identified and resolved alongside a documented clean object model
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A prioritized systems roadmap in place and reviewed monthly with RevOps and CRO leadership
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CPQ/quoting process fully mapped, governed, and running with minimal manual workarounds
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Team operating on a predictable intake/delivery cadence with clear SLAs
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Systems function seen as a strategic partner instead of a ticket queue
Preferred Qualifications
What Success Looks Like (First 6–12 Months)
Benefits
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