Manager - Global Client Services (Contractor)

POSITION SUMMARY:

Why become a Global Client Services team member?

The Global Client Services (GCS) team supports Grant Thornton in winning international engagements, facilitating cross-border service integration between GTIL member firms, and mobilizing talent throughout the international network. GCS manages our International Business Center which is comprised of professionals who act as ambassadors to foster cross-border opportunities for international clients by linking member firms with resources and expertise within the Grant Thornton network. In addition to facilitating the delivery of international business, our team provides coaching on global processes and protocols to ensure the adoption of best practices within the network.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Manager – Global Client Services (Lead-to-Cash work) would work across the following three initiatives, coordinating stakeholders and driving the day-to-day development and implementation of the agreed outputs.

• Support cross-border sales plays: support solution taxonomy mapping and prioritization; coordinate Service Line / market inputs; and support development and rollout of priority solutions, sales assets and training.
• Support and co-ordinate inputs regarding cross-border engagement economics: coordinate inputs across firms and support development, testing and rollout of the cross-border rate card, pricing and revenue/profit-sharing approach.
• Development of capability visibility: coordinate capability data collection across firms, build and maintain the consolidated capability dataset, and support publication of the interim GTA capability view.