Manager, Field Operations
avantus
Manager, Field Operations
serviceexperts· 2232 Service Experts, LLC Air Engineers
About this role
Welcome!
As Operations Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for equipment; processes quotes from service providers to customers.
Key Responsibilities:
- Review and manage all repair quotes submitted by the service providers and submits to the National Accounts customer
- Conduct strategic account review meetings with clients on total cost of ownership.
- Provide technical support for the department
- Evaluate & resolve technical issues
- Provide technical assistance for customers
- Resolve billing problems of a technical nature
- Help customer service (dispatch) with technical problems
- Performs other duties and tasks as assigned
- Regular, reliable attendance
Desired Skills and Qualifications:
- Ability to multi-task and prioritize work responsibilities.
- Ability to work independently and to instruct others.
- Industry specific knowledge of various components associated with HVAC service field.
- Minimum of 5 years proven field experience in commercial HVAC
- Minimum of 5 years as an HVAC service manager or adequate field supervisory experience.
- Working knowledge of the techniques, methods, tools, & safety precautions of the HVAC trade.
- Must possess excellent interpersonal and organizational skills; able to maintain and protect confidential information.
- Must be proficient with computers – including but not limited to Microsoft Word and Excel.
- Must communicate effectively verbally and in writing with customers and service technicians.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical /Dental /Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
- Career Development opportunities
• Minimum Experience: 6+ years
• Minimum Education: Bachelor's Degree
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Frequently Asked Questions
Is the salary disclosed for the Manager, Field Operations position at serviceexperts?
The salary for this Manager, Field Operations role at serviceexperts is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Field Operations position at serviceexperts located?
This Manager, Field Operations role at serviceexperts is based in Jacksonville, Florida. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Field Operations role at serviceexperts full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Field Operations role in the 2232 Service Experts, LLC Air Engineers department at serviceexperts.
Which team or department does the Manager, Field Operations at serviceexperts belong to?
This Manager, Field Operations position is part of the 2232 Service Experts, LLC Air Engineers department at serviceexperts. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Field Operations position at serviceexperts?
Click the "Apply Now" button on this page. You will be redirected to serviceexperts's official application portal hosted on workday where you can submit your application directly.
When was the Manager, Field Operations job at serviceexperts posted?
This Manager, Field Operations position at serviceexperts was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Field Operations
serviceexperts
You'll be redirected to serviceexperts's official application page on Workday.