Manager, Enterprise Risk Management

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📍 Auburndale, Massachusetts, United States💰 USD 130K–140K

About this role

Position Summary

The Manager, Enterprise Risk Management is responsible for designing, implementing, and managing ACCC's Enterprise Risk Management program. Reporting to the Chief Compliance & Risk Officer, this role will build the ERM framework from the ground up by establishing governance, methodologies, documentation, tools, and processes to identify, assess, monitor, mitigate, and report enterprise risks. As the program matures, the role transitions from implementation to ongoing management and continuous improvement.

Initial Program Development Responsibilities (First 12–24 Months)

·         Build and implement the Enterprise Risk Management Framework.

·         Develop the ERM Charter, Risk Appetite Statement, Risk Assessment Methodology, RCSA Methodology, and Risk Reporting Standards.

·         Establish the enterprise risk taxonomy and Enterprise Risk Register.

·         Develop the enterprise controls inventory and control ownership model.

·         Design and implement the Risk and Control Self-Assessment (RCSA) program.

·         Develop Key Risk Indicators (KRIs) and executive dashboards.

·         Establish governance processes for the Executive Risk Committee.

·         Develop Board-level enterprise risk reporting.

·         Evaluate Governance, Risk, and Compliance (GRC) technology.

·         Embed risk management into strategic planning and operational decision-making.

Ongoing Responsibilities

·         Facilitate enterprise-wide risk assessments.

·         Monitor enterprise risks and mitigation plans.

·         Maintain the enterprise controls inventory and monitor control effectiveness.

·         Support third-party risk management and operational resilience.

·         Coordinate business continuity planning activities.

·         Prepare quarterly executive and Board risk reports.

·         Provide ERM education and coaching.

·         Continuously improve the ERM program.

Qualifications

Required

·         Bachelor's degree in Risk Management, Business, Finance, Accounting, Information Systems, Public Administration, or related field.

·         Five or more years of experience in enterprise risk management, operational risk, internal audit, governance, internal controls, or a related discipline.

·         Demonstrated experience designing, implementing, or significantly enhancing an ERM program, governance program, or internal control framework.

·         Strong analytical, facilitation, project management, and communication skills.

Preferred

·         Experience in a regulated industry such as financial services, banking, insurance, or healthcare.

·         Experience with GRC platforms.

·         CRMA, PRM, FRM, CIA, PMP, or similar professional certification.

Success Measures

·         Complete implementation of ACCC's ERM Framework.

·         Establish the Enterprise Risk Register and controls inventory.

·         Implement an organization-wide RCSA program.

·         Develop KRIs and executive dashboards.

·         Establish quarterly Executive Risk Committee reporting.

·         Deliver enterprise risk reporting to executive leadership and the Board.

·         Integrate ERM into strategic planning and major initiatives.

Working Conditions

  • Physical Demands: Ability to regularly move around, use hands and arms to handle, feel, reach, as well as talk and hear.  Occasional ability to lift and move up to ten pounds.  Specific vision abilities include close vision, distance vision, and depth perception.
  • Mathematical Skills: Basic mathematic and calculation skills to include ability to calculate discounts, interests, commissions, proportions, percentages, etc.
  • Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables, in standardized situations.
  • Work Environment: General office environment usually with moderate noise level
  • Equipment Used: Telephone and facility in using calculators. Computer knowledge, including Microsoft Word, Microsoft Excel, Microsoft Access, and basic email and Internet skills.

 

Essential Functions

  • This position requires on-site presence at the Auburndale, MA headquarters four days per week, with the option to work remotely one day per week.

MA Fair Pay Salary Range: $130- 140k

  • Comprehensive health insurance including medical, dental, and vision coverage
  • Medical and dependent Flexible Spending Account (FSA)
  • Short-Term and Long-Term Disability; Life Insurance
  • 401(k) retirement plan with company matching
  • Paid time off and paid holidays
  • Remote work flexibility
  • Professional development and training opportunities
  • Supportive team environment and mission-driven culture

Frequently Asked Questions

What is the salary for the Manager, Enterprise Risk Management role at American Consumer Credit Counseling?
The listed salary for this Manager, Enterprise Risk Management position at American Consumer Credit Counseling is USD 130K–140K. This is an full-time role.
Where is the Manager, Enterprise Risk Management position at American Consumer Credit Counseling located?
This Manager, Enterprise Risk Management role at American Consumer Credit Counseling is based in Auburndale, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Manager, Enterprise Risk Management at American Consumer Credit Counseling belong to?
This Manager, Enterprise Risk Management position is part of the Compliance department at American Consumer Credit Counseling. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Enterprise Risk Management position at American Consumer Credit Counseling?
Click the "Apply Now" button on this page. You will be redirected to American Consumer Credit Counseling's official application portal hosted on workable where you can submit your application directly.
When was the Manager, Enterprise Risk Management job at American Consumer Credit Counseling posted?
This Manager, Enterprise Risk Management position at American Consumer Credit Counseling was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Enterprise Risk Management
American Consumer Credit Counseling · 💰 USD 130K–140K
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