Manager - Endpoint & Server Security

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture 
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose 

Responsible for supporting and managing functioning of Endpoint Security and Threat Prevention Management and related control for Endpoints including Desktop, Laptop, Sever etc.

Role Accountability 

1. Lead Endpoint Detection, Security & Response Platform such as EDR in support of the functional & company strategy, goals, and performance objectives
2. Build out integrations and automation between different security software platforms (Vulnerability Management, Endpoint Protection, Detection and Response, Threat Intelligence, SIEM)
3. Overall accountability for development, implementation, and effectiveness of EDR related initiatives, and capabilities across target endpoints
4. Create and implement policies for Endpoint Security solutions and provide oversight for solutions used by other Business Units based on industry best practices
5. Maintain and measure existing solutions to ensure on-going operational and security effectiveness with appropriate metrics 
6. Conduct troubleshooting, tuning, and application testing within the business, and lead deployment of any endpoint security solution
7. Maintain and measure endpoint security solution health
8. Consult other IT stakeholders within business lines to ensure alignment of end-point security initiatives and strategies
9. Ensure continuous testing of security software agent versions to ensure OS compatibility and high level of endpoint compliance including operating system
10. Ensure that appropriate use cases are implemented while customizing EDR solution
11. Develop policies, procedure, and guidelines for EDR managements
12. Interact with key business and IT stakeholders to proactively identify business challenges and opportunities that can be addressed with innovative technology solutions
13. In collaboration of SOC, ensure the incident/event monitoring, reporting SLA and processes are being followed
14. Support audit and compliance activities by providing acceptable evidence of infrastructure controls and supporting information to auditors
15. Propose metrics and reporting structure demonstrating ongoing progress towards improvement goals and objectives. Perform routine analysis and reconciliation of inventory
16. Develop configuration standards including Operating Systems & assess for any weakness
17. Work with vendors on providing product updates, bug fixes and managing relations
18. Perform process documentation and compliance adherence

Measures of Success 

1. Successful EDR implementation, upgrade and life-cycle management
2. Timely and accurate development and maturity of Endpoint Detection and Response Services at SBI Card
3. Timely and accurate delivery of project plans, milestone updates, presentations, assessment reports etc. to relevant stakeholders
4. KPI/KRI pertaining to End Point security solutions within defined thresholds
5. Process Adherence as per MOU

Technical Skills / Experience / Certifications

1. Clear understanding & Hands-on experience on Endpoint Security Platform such as EDR (Preferably Crowdstrike) 
2. Good understanding of Operating systems (Windows end-users/servers, Linux) Data Security and Endgame Endpoint Detection and Response (EDR) Operations
3. Experienced with deployment, maintenance and operations of one or more EDR, AV, Host based protection and controls

Competencies critical to the role

1. Stakeholder Management 
2. Analytical ability 
3. Process Orientation
4. Problem Solving

Qualification 

Bachelor degree / B.tech in Computer Science / IT or any other relevant discipline

Preferred Industry

BFSI / NBFC /E-commerce/IT & ITES / Telecom