Manager cVMO

EXL Talent Acquisition Team
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📍 Noida, Uttar Pradesh, India

About this role

We are seeking a highly motivated and analytical professional to drive client engagement, business intelligence, and operational excellence. The ideal candidate will collaborate closely with clients and internal stakeholders to understand business needs, deliver actionable insights, manage workflow priorities, and ensure service-level commitments are consistently achieved. This role requires strong analytical capabilities, proficiency in Power BI and AI-driven tools, and excellent communication skills.

Client Engagement & Relationship Management

  • Partner closely with clients to understand their business objectives, challenges, and operational requirements.
  • Build and maintain strong client relationships by serving as a trusted advisor and strategic partner.
  • Facilitate discussions with stakeholders to identify opportunities for process improvements and business growth.

Data Analysis & Reporting

  • Conduct detailed research and data analysis to identify trends, risks, and opportunities.
  • Design, develop, and maintain interactive supplier performance dashboards and reports using Power BI.
  • Analyze supplier and operational performance metrics to support informed decision-making.

Business Insights & Strategic Recommendations

  • Generate meaningful business insights by interpreting complex data sets and translating findings into actionable recommendations.
  • Prepare and deliver high-impact reports, presentations, and executive summaries for clients and internal stakeholders.
  • Leverage AI-powered tools and technologies to enhance data analysis, reporting efficiency, and insight generation.

Workflow Management & SLA Governance

  • Manage and triage workflow priorities to ensure timely resolution of tasks and requests.
  • Monitor team performance against established Service Level Agreements (SLAs) and key performance indicators (KPIs).
  • Identify process bottlenecks and implement continuous improvement initiatives to enhance operational efficiency and service delivery.

Stakeholder Collaboration

  • Collaborate cross-functionally with internal teams to align business objectives and deliver client-focused solutions.

  • Support governance meetings, business reviews, and operational discussions through data-driven insights and performance reporting.

     
  • Strong analytical and problem-solving skills.
  • Proficiency in Power BI, Microsoft Excel, and data visualization tools.
  • Experience using AI tools for business analysis, reporting, and productivity enhancement.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment while maintaining high-quality deliverables.
  • Experience in supplier/vendor management, operations, consulting, or business analytics is preferred.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Frequently Asked Questions

Is the salary disclosed for the Manager cVMO position at EXL Talent Acquisition Team?
The salary for this Manager cVMO role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager cVMO position at EXL Talent Acquisition Team located?
This Manager cVMO role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Manager cVMO position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Manager cVMO job at EXL Talent Acquisition Team posted?
This Manager cVMO position at EXL Talent Acquisition Team was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager cVMO
EXL Talent Acquisition Team
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