Analyst, IT Client Services
cardinalhealth
Manager, Customer Order Management
cardinalhealth· 882 Cardinal Health International Philippines Inc.
About this role
What Customer Order Management contributes to Cardinal Health
Customer Order Management is responsible for optimizing reimbursement processes, improving cash flow, reducing denials, and ensuring compliance across the revenue cycle. Through insurance verification, prior authorization, claims management, and accounts receivable activities, RCM helps drive financial performance, operational efficiency, and a positive customer experience.
Qualifications
(External)
- 8-12 years of experience, preferred
- Bachelor’s degree in related field, or equivalent work experience, preferred
(Internal)
- at least 4 years of experience in handling an RCM Team, preferred
- Bachelor’s degree in related field, or equivalent work experience, preferred
What is expected of you and others at this level
- Manages daily operations and supervises supervisors, team leads, and frontline employees across multiple revenue cycle functions.
- Drives performance against key metrics including productivity, quality, service level, cash collections, denial rates, and customer experience.
- Develops and executes operational strategies that improve efficiency, reduce rework, and enhance reimbursement outcomes.
- Partners with cross-functional teams, payers, customers, and business leaders to resolve complex operational issues.
- Ensures compliance with payer, regulatory, and company policies and procedures.
- Leads workforce planning, staffing, training, and employee development initiatives.
- Utilizes data, reporting, and analytics to identify trends, drive root cause analysis, and implement corrective actions.
- Manages operational projects and continuous improvement initiatives to support business objectives.
- Builds leadership capability within the organization through coaching, mentoring, and succession planning.
- Influences stakeholders and gains alignment across various levels of the organization to achieve desired business outcomes.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Frequently Asked Questions
Is the salary disclosed for the Manager, Customer Order Management position at cardinalhealth?
The salary for this Manager, Customer Order Management role at cardinalhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Customer Order Management position at cardinalhealth located?
This Manager, Customer Order Management role at cardinalhealth is based in Philippines-Bonifacio Global City-Taguig. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Customer Order Management role at cardinalhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Customer Order Management role in the 882 Cardinal Health International Philippines Inc. department at cardinalhealth.
Which team or department does the Manager, Customer Order Management at cardinalhealth belong to?
This Manager, Customer Order Management position is part of the 882 Cardinal Health International Philippines Inc. department at cardinalhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Customer Order Management position at cardinalhealth?
Click the "Apply Now" button on this page. You will be redirected to cardinalhealth's official application portal hosted on workday where you can submit your application directly.
When was the Manager, Customer Order Management job at cardinalhealth posted?
This Manager, Customer Order Management position at cardinalhealth was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Customer Order Management
cardinalhealth
You'll be redirected to cardinalhealth's official application page on Workday.