Account Executive
activecampaign
Manager, Customer Experience - Graveyard
activecampaign· Customer Experience
About this role
Are you an experienced customer experience leader with a passion for driving team excellence and solving complex problems in a fast-paced SaaS environment? ActiveCampaign is seeking a Manager, Customer Experience in Costa Rica who isn't afraid to dive into the trenches while driving high-level strategy. In this role, you won't just manage daily support operations—you will build a high-performing team, tell compelling qualitative and quantitative performance stories, and collaborate cross-functionally to shape the customer journey. If you excel at root-cause problem-solving, leveraging AI/automation, and mentoring team members to reach their full potential, this is your opportunity to directly impact our business and customer success.
Frequently Asked Questions
Is the salary disclosed for the Manager, Customer Experience - Graveyard position at activecampaign?
The salary for this Manager, Customer Experience - Graveyard role at activecampaign is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Customer Experience - Graveyard position at activecampaign located?
This Manager, Customer Experience - Graveyard role at activecampaign is based in Heredia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Customer Experience - Graveyard role at activecampaign full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Customer Experience - Graveyard role in the Customer Experience department at activecampaign.
Which team or department does the Manager, Customer Experience - Graveyard at activecampaign belong to?
This Manager, Customer Experience - Graveyard position is part of the Customer Experience department at activecampaign. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Customer Experience - Graveyard position at activecampaign?
Click the "Apply Now" button on this page. You will be redirected to activecampaign's official application portal hosted on lever where you can submit your application directly.
When was the Manager, Customer Experience - Graveyard job at activecampaign posted?
This Manager, Customer Experience - Graveyard position at activecampaign was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Customer Experience - Graveyard
activecampaign
You'll be redirected to activecampaign's official application page on Lever.