Manager, Client Experience
Aprio· Growth
About this role
Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Growth team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Manager, Client Experience to join their dynamic team.
Aprio is building a Client Experience (CX) capability from the ground up, and we're looking for a Manager, Client Experience to build it with us. You'll stand up the programs, operationalize CX scorecard, and the Voice of Client insight engine that shapes how our clients experience the firm — work tied directly to client retention and organic growth.
Aprio moves fast. We need someone dynamic and action-oriented who can take ambiguity and turn it into something organized: a clear goal, a defined output, and a path to get there. You'll think in systems, know when you have enough to move, and keep momentum without waiting for every bit of information.
Reporting to the Director of Client Experience, you'll help define the metrics and standards. You'll design and run our Voice of Client program, map and redesign the moments that matter most across the client journey, and translate insight into programs that Partners and clients feel every day. You'll work at the altitude of a strategy consultant — structuring ambiguous problems, building frameworks, and driving executive-level outcomes — with the hands-on ownership to see them delivered.
This is a high-impact individual contributor role today, with a clear path to build and lead a CX team as we grow. If you're energized by the craft of client experience and the challenge of building something new inside a dynamic professional-services firm, this role is for you.
Frequently Asked Questions
Is the salary disclosed for the Manager, Client Experience position at Aprio?
The salary for this Manager, Client Experience role at Aprio is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Client Experience position at Aprio located?
This Manager, Client Experience role at Aprio is based in Atlanta, GA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Client Experience role at Aprio full-time or part-time?
This is listed as a Full Time position. It is posted as a Manager, Client Experience role in the Growth department at Aprio.
Which team or department does the Manager, Client Experience at Aprio belong to?
This Manager, Client Experience position is part of the Growth department at Aprio. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Client Experience position at Aprio?
Click the "Apply Now" button on this page. You will be redirected to Aprio's official application portal hosted on lever where you can submit your application directly.
When was the Manager, Client Experience job at Aprio posted?
This Manager, Client Experience position at Aprio was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Client Experience
Aprio
You'll be redirected to Aprio's official application page on Lever.