Maintenance Technician II

Who we are

New Land is real estate development firm specializing in mixed-use residential and commercial real estate.

What we do

We create memorable spaces, focused on user experience, believing that cities thrive when they're diverse, walkable, and culturally vibrant.

Our developments include Urbanite, a mixed-use 13-story high-rise; Kinetik, a mixed-use project that converted a city street into a pedestrian plaza; Nova Green Bay, a brand-new downtown Green Bay community offering 269 apartments with studios, one-bedrooms, two-bedrooms, townhomes, and penthouses; and Ascent, which has received international recognition for its pioneering use of mass timber, and at 25 stories is currently the tallest mass timber hybrid structure in the world. 

Community projects include Black Cat Alley, a defunct alley turned public arts space, and the permanent placement of the Milwaukee Film Festival in the Oriental Theater, a unique movie theater on the National Register of Historic Places.

Job Summary

The Maintenance Technician plays a vital hands-on role in the day-to-day maintenance operations of an assigned New Land community. Working under the direction of a Property Manager or Maintenance Supervisor, this role is responsible for completing work orders, performing preventive maintenance, and helping ensure the property is safe, functional, and well-presented for residents at all times.

Qualifications

• High school diploma or equivalent required; technical or vocational training in a related trade preferred
• 1–3 years of hands-on experience in residential or commercial maintenance preferred; entry-level candidates with relevant trade training will be considered
• Demonstrated ability to perform repairs across multiple building trades
• Working knowledge of building trades including plumbing, electrical, HVAC, flooring, carpentry, and cleaning procedures
• Thorough knowledge of hand and power tools and their safe operation.
  Basic computer skills and familiarity with Property Management Software (PMS) such as Entrata, RealPage, or Yardi
• Certifications such as EPA 608, Boiler, or Certified Pool Operator (CPO) are a plus; willingness to obtain within 12 months if required by the property

Duties Include, but are not limited to

• Complete work orders accurately and in a timely manner, following all established maintenance processes and procedures
• Troubleshoot and perform repairs to plumbing, electrical, HVAC, appliances, and other building systems
• Estimate the time and extent of repairs before beginning work and communicate progress to the supervisor
• Ensure all completed work meets quality standards and is documented appropriately
• Follow the community’s preventive maintenance program and complete scheduled tasks on time
• Inspect and service building systems and equipment regularly to identify issues before they escalate
• Ensure all equipment is in good working order and stored properly after use.
• Assist with the unit turn process, including make-ready repairs, cleaning coordination, and preparation for incoming residents
• Perform regular property walk-throughs to identify and address maintenance needs and uphold curb appeal
• Assist with trash coordination, snow removal, landscaping oversight, and general exterior upkeep as directed
• Maintain a safe and healthy work environment by following established standards, procedures, and safe practices; comply with applicable building codes and regulations
• Assist with required annual inspections, including alarms, elevators, fire systems, and swimming pools (where applicable)
• Maintain accurate on-site records, including work logs and SDS sheets
• Use and store cleaning materials, safety gear, and tools properly at all times
  

Core Competencies

• Strong communication skills with the ability to carry out detailed oral or written instructions and interact professionally with residents and team members
• Reliable, self-motivated team player who takes pride in their work and can manage tasks independently at a fast pace
• Ability to work a standard schedule of Monday–Friday, 8:00 AM–4:30 PM, with flexibility for weekend, after-hours, and emergency response as needed
• Must possess a valid driver’s license
  

Physical Requirements

• Physical ability to perform all job duties, including lifting up to 50 lbs, climbing ladders, and sustained physical activity throughout the shift
• Ability to work both indoors in a controlled climate and outdoors in variable weather and lighting conditions
  

Benefits

• Health, Dental, and Vision Insurance
• Disability and Life Insurance
• 3 weeks Paid Time Off (PTO) to start
• 401K with employer match
• Employee housing discounts