Mailroom Coordinator III / Lead

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities.

Responsibilities

MAIL/PACKAGES/POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames  Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines; Deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery; Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles; Keep complete and accurate logs of incoming and outgoing facsimiles; Where appropriate, input facsimile data into computer for client charge back;Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager:

• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• May be requested to perform document scanning
• Prepare outgoing items for shipping
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

• High school Diploma or equivalent
• 5+ years’ experience working in a mailroom or professional office environment
• Thorough knowledge of metering, weighing, logging and other shipping procedures
• Proficiency in computer skills preferred
• Excellent ability to perform any of the more complex functions of the equipment and systems used and provide guidance to other staff in how to perform these functions
• Frequent contact with individuals in other departments and/or representing outside organizations
• Contacts involve obtaining or providing information or data on matters of moderate importance to the function of the department or confidential in nature
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
• May lift and/or move up to 50 lbs.

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!