LV Scoping & Licensing Specialist

Job Purpose

Job Purpose

The purpose of the Scoping & Licensing Specialist role is to support the accurate scoping, quoting and licensing of client projects, ensuring requirements are clearly understood and projects are set up for successful delivery. The role works closely with clients and internal teams to provide accurate information, support efficient project planning and contribute to a high-quality client experience. 

About Transform

At RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.

Job Overview

Key Responsibilities

• Communicate with clients to gather project requirements and ensure accurate and timely quotations.
• Review clinical trial protocols and client request forms to identify relevant information relating to instrument usage and project requirements.
• Prepare licensing quotation modules and support clients with changes to project scope, requirements and priorities.
• Maintain clear and accurate records of scope changes and project updates.
• Research previous translation projects and questionnaires to identify existing work, avoid duplication and determine applicable archive discounts.
• Prepare basic and intermediate Linguistic Validation (LV) quotations, including word counts, formatting requirements and estimated resource needs.
• Process basic and intermediate Linguistic Validation projects according to client requirements and established procedures.
• Coordinate with internal teams to ensure estimates are accurate, achievable and aligned with available resources.
• Assign standard and urgent projects to appropriate qualified translators and debriefers based on language, expertise, availability and deadlines.
• Ensure translators and other resources receive clear and accurate project instructions.
• Coordinate with Finance to support accurate invoicing and payment processing.
• Support and improve licensing and repository processes based on client feedback.
• Identify and escalate resource, quality or delivery issues when required.
• Contribute to process improvements and maintain consistency and quality across deliverables.
• Support the onboarding and mentoring of junior team members when required.

Skills & Experience

• Bachelor’s degree with approximately 1–2 years of relevant professional experience preferred.
• Previous experience in COA licensing and/or Linguistic Validation is highly desirable.
• Experience with medical terminology, clinical research or related healthcare environments is desirable.
• Strong research and analytical skills, with the ability to find, interpret, summarise and compile information from different sources.
• Strong written and verbal communication skills, with confidence communicating with clients and internal stakeholders.
• Strong planning, organisation and attention to detail, particularly when managing multiple requests and deadlines.
• Comfortable working in a structured, deadline-driven environment and managing competing priorities.
• Good problem-solving skills and the ability to work independently with minimal supervision.
• Ability to understand project requirements and select appropriate resources based on language, expertise, availability and quality requirements.
• Good working knowledge of Microsoft Office and other business systems, with the ability to learn new tools.
• Understanding of quality requirements and the ability to work within established QMS processes and standards, including ISO 9001 and ISO 17100.
• Ability to handle confidential information appropriately and maintain accurate documentation.

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.#LI-LN1

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