Loss Prevention Specialist
About this role
Job Description
Imagine turning loss data and store insights into actionable controls that protect our People, Products, Productivity, and Play.
About the role
As our Loss Prevention Specialist, you'll support the delivery of the LEGO® retail loss prevention strategy through operational execution, analysis, and follow-through across key processes. You'll work closely with the Heads of Loss Prevention to help protect revenue, inventory, people, and brand through investigation support, inventory count preparation, stock control routines, and loss trend analysis. You'll help connect strategy with day-to-day execution, ensuring identified risks are translated into practical actions across stores and markets. It's a great opportunity to combine retail operations, investigations, analytics, and cross-functional collaboration in one varied role.
Required Qualifications & Experience
- Retail loss prevention or asset protection operations experience.
- Experience with CCTV/VMS, EAS/RFID, POS exception tools, or similar loss prevention systems.
- Supported inventory control activities and stock accuracy improvement initiatives.
- Produced data analysis and reporting related to loss trends, incidents, and operational exceptions.
Preferred Qualifications & Experience
Used Power BI, Tableau, SAP, or comparable reporting and stock management platforms.
Wicklander-Zulawski (WZ) trained. Having an LPQ or similar qualification will be desirable for the role.
What you'll build
Support investigations, inventory processes, stock control routines, and loss trend analysis.
Turn store-level insight into practical actions that improve controls and reduce shrink.
Help bring consistency to loss prevention routines across multiple stores and markets.
Improve the quality of count preparation, incident follow-up, case tracking, and store risk reviews.
Contribute to stronger loss visibility, issue resolution, and control compliance across the store network.
If you've worked in a role where you supported loss prevention activities, investigations, inventory counts, stock loss reviews, or shrink reduction initiatives, you'll feel at home here. What matters most is your ability to identify control gaps, use data to prioritize issues, and translate findings into clear corrective actions with stakeholders.
Life on the team
You'll join the Shopper Risk Management team within Governance, Risk & Compliance. The team provides an independent view of risk while working closely with Retail and other business functions. You'll gain exposure to retail operations, investigations, stock control, analytics, and cross-functional risk management. We work collaboratively to drive communication, data sharing, attention to detail, problem solving, resilience, effective communication, and partnership with stakeholders.
What success looks like
Success means becoming a trusted operational partner who can independently manage core loss prevention activities and deliver reliable reporting. You'll help strengthen controls, improve visibility of loss drivers, support inventory count, and contribute to more consistent operational routines across markets. You'll work closely with Heads of Loss Prevention, Fraud Prevention, Retail teams, Employee Relations, Inventory Control teams, IT partners, and external specialists where relevant. Clear contributions to shrink reduction, stronger process compliance, and effective risk management will define your impact.
#EL -LI1
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
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You'll be redirected to lego's official application page on Workday.