Logistics Coordinator

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!

Job Description:

The Logistics Coordinator supports PCS logistics operations by planning, coordinating, and tracking inbound, outbound and domestic shipments to ensure timely delivery, cost control, and compliance with customs and transportation requirements. This role works closely with internal stakeholders and external partners (carriers, freight forwarders, vendors, and customs platforms) to ensure shipments move efficiently and any exceptions and any exceptions are resolved proactively.

Job Responsibilities:

• Shipment Coordination & Execution
  • Plan and coordinate inbound, outbound and domestic shipments to meet required delivery timelines.
  • Manage daily transportation schedules, ensuring all shipments are on track and executed accurately.
  • Coordinate with freight forwarders, carriers, and vendors to confirm pickups, routing, delivery appointments, and shipment status.
• Tracking, Monitoring & Issue Resolution
  • Monitor and track shipments daily to ensure timely and accurate deliveries.
  • Proactively resolve transportation exceptions including delays, damages, carrier issues, or missing information.
  • File and manage carrier claims for damaged, lost, or missing cargo, ensuring timely submission of required documentation and follow-up through resolution.
  • Communicate shipment status and issues to internal teams and external partners as needed.
• Documentation & Customs Compliance
  • Prepare and maintain transportation documentation including shipping labels, customs paperwork, invoices, and delivery receipts.
  • Manage VUCE permits through the customs platform, ensuring correct and timely submissions.
  • Coordinate import/export requirements including tax payment requests for cargo clearance.
  • Process ITBIS exemptions and maintain supporting documentation for compliance.
  • Ensure both import compliance (accurate HTS codes with corresponding duties and taxes) and export compliance.
• International Partner Management
  • Support the onboarding and coordination of new international suppliers, ensuring logistics requirements and documentation processes are established.
  • Maintain strong working relationships with carriers, forwarders, and vendors to support performance and competitive pricing.
• Cost Optimization & Process Improvements
  • Evaluate shipment routes and transportation methods to optimize cost, transit time, and service reliability.
  • Identify and support logistics improvement initiatives such as freight consolidation, route optimization, and efficiency enhancements.

Who You Are:

• Experienced: 2-3 years of experience in logistics, supply chain, or transportation coordination
• Tech-Savvy: Familiarity with ERP systems, logistics platforms, and Microsoft Office Suite (Excel, Word, Outlook).
• Knowledgeable: Basic understanding of import/export procedures, customs documentation, and compliance requirements.
• Detail-Oriented: Strong attention to detail with the ability to detect and escalate issues quickly.
• Strong Communicator: Effective communication skills to coordinate with vendors, carriers, and internal teams.

We Are Seeking People Who:

• Act like owners.
• Are continually raising the bar.
• Are sincerely open-minded and willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's in it for You:

• Competitive salary.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Comprehensive benefits package.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.