Logistics Analyst, Soho Home

sohohouseco· Retail Head Office
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About this role

The Role..

Our Logistics Analyst will gather and interrogate data to make decisions that protect cost, service and brand experience across Soho Home's UK, EU and US operations. This role is a combination of ‘business as usual’ report optimisation and new report creation/automation. The successful candidate will lead analysis across delivery partners and 3PLs building models and reports to present clear recommendations to senior stakeholders. This role reports to the Director of Operations & Systems and will work very closely with the Head of Operations day to day. 

Key responsibilities..

Strategic analysis and modelling

  • Build a suite of logistics reports to better support ‘business as usual’ and inform decision-making
  • Model the cost and service impact of pricing changes, service propositions, and expansion options
  • Quantify the operational and cost impact of distribution changes, such as tariffs, compliance and product data requirements

Commercial control

  • Delivery of cost-to-serve by market and by channel 
  • Lead invoice audits against contracted rates across regions
  • Identify and size cost saving opportunities, and track savings delivered.

Partner performance 

  • Own the KPI framework for partners: on-time-in-full, first-time delivery success, damages, claims and returns processing.
  • Prepare monthly & quarterly business review packs and evidence SLA breaches for escalation.
  • Benchmark costs and data across freight & warehousing 

Capacity planning

  • Track warehousing capacity globally to identify risks and opportunities

Reporting, data and systems

  • Create logistics dashboards for the team and senior stakeholders
  • Act as the bridge between operations and systems on reporting and systems requirements.

Skills and experience

  • Demonstrable experience in logistics analysis, ideally in Retail or eCommerce
  • Advanced Excel, including modelling, Power Query and pivot analysis
  • Advanced Power BI skills
  • Working knowledge of multi-market operations, including customs and duty basics

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

  • Annual Every House Membership
  • 50% off Food & Drink, 7 days a week
  • Staff Room Rates
  • Private Health and Dental Care
  • Weekly Pay
  • Life Assurance
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In Office Dog Policy on Fridays
  • Season Ticket Loan
  • Christmas Office Closure
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Frequently Asked Questions

Is the salary disclosed for the Logistics Analyst, Soho Home position at sohohouseco?
The salary for this Logistics Analyst, Soho Home role at sohohouseco is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Logistics Analyst, Soho Home position at sohohouseco located?
This Logistics Analyst, Soho Home role at sohohouseco is based in London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Logistics Analyst, Soho Home at sohohouseco belong to?
This Logistics Analyst, Soho Home position is part of the Retail Head Office department at sohohouseco. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Logistics Analyst, Soho Home position at sohohouseco?
Click the "Apply Now" button on this page. You will be redirected to sohohouseco's official application portal hosted on greenhouse where you can submit your application directly.
When was the Logistics Analyst, Soho Home job at sohohouseco posted?
This Logistics Analyst, Soho Home position at sohohouseco was posted on Oct 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Logistics Analyst, Soho Home
sohohouseco
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