Loaner Car Representative

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📍 Laguna Niguel, CAFull time💰 USD 18–21

About this role

MERCEDES-BENZ OF LAGUNA NIGUEL

Loaner Car Representative

Location

Laguna Niguel, California

Department

Service – Loaner Fleet Operations

Reports To

Service Management

Compensation

$18.00–$21.00 per hour (depending on experience and qualifications)

Position Summary

Mercedes-Benz of Laguna Niguel is seeking a dependable, organized, and customer-focused Loaner Car Representative to assist with daily operations of our service loaner fleet. This position coordinates vehicle checkouts and returns, maintains accurate records, and helps deliver an exceptional guest experience.

Key Responsibilities

  • Assist guests with loaner vehicle check-in and checkout procedures.
  • Verify driver’s licenses, insurance information, and required loaner agreements.
  • Inspect vehicles for damage, cleanliness, mileage, and fuel levels before and after use.
  • Document vehicle conditions and promptly report damage or concerns to management.
  • Maintain accurate loaner fleet records in dealership systems.
  • Coordinate with Service Advisors and management regarding loaner availability and requests.
  • Monitor overdue loaner vehicles and assist with guest follow-up.
  • Coordinate vehicle cleaning, fueling, and preparation for the next guest.
  • Assist with tracking vehicle maintenance and service needs.
  • Provide professional, courteous customer service consistent with Mercedes-Benz standards.

Qualifications

  • Valid driver’s license and acceptable driving record.
  • Strong communication, organizational, and multitasking skills.
  • Comfortable using computers and dealership software.
  • Dependable, punctual, and detail-oriented.
  • Previous dealership, rental-car, or customer-service experience preferred.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Frequently Asked Questions

What is the salary for the Loaner Car Representative role at murgadoautomotive?
The listed salary for this Loaner Car Representative position at murgadoautomotive is USD 18–21. This is an Full time role.
Where is the Loaner Car Representative position at murgadoautomotive located?
This Loaner Car Representative role at murgadoautomotive is based in Laguna Niguel, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Loaner Car Representative role at murgadoautomotive full-time or part-time?
This is listed as a Full time position. It is posted as a Loaner Car Representative role in the Service department at murgadoautomotive.
Which team or department does the Loaner Car Representative at murgadoautomotive belong to?
This Loaner Car Representative position is part of the Service department at murgadoautomotive. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Loaner Car Representative position at murgadoautomotive?
Click the "Apply Now" button on this page. You will be redirected to murgadoautomotive's official application portal hosted on lever where you can submit your application directly.
When was the Loaner Car Representative job at murgadoautomotive posted?
This Loaner Car Representative position at murgadoautomotive was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Loaner Car Representative
murgadoautomotive · 💰 USD 18–21
Apply for this role ↗

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