Loan Officer - Retail MFB - Sales - Chhani Road - Gurukrupa Shopping Centre - J Grades

To drive microfinance business sales and achieving business deliverables.

•    Ensuring onboarding of quality customers to maintain highest portfolio quality
•    Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies. 
•    Conducting CGT (Compulsory Group Training) amongst members.
•    Enabling business growth across assigned territories for deeper market penetration and reach.
•    To ensure achievement of disbursement targets and achieving desired productivity numbers.
•    Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers
•    Maintaining expected collection efficiency and ensuring minimum delinquency.
•    Continuous follow up of overdue customers, if any to ensure their repayment.
•    Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers.
•    Achieving highest First Time Right (FTR)
•    Constantly engaging in learning and development programs to upskill.
•    Adherence to product, process and policies of the company."

Qualification : Graduate in any discipline