Liability Claims Associate | Blue Ash, OH | Hybrid Schedule
sedgwick· Sedgwick Claims Management Services Inc.
About this role
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
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Liability Claims Associate | Blue Ash, OH | Hybrid ScheduleHybrid schedule - 2 days in-office/3 work from home after 60-day training period
Experience
One (1) year of customer service experience or equivalent combination of education and experience required. Claims industry experience preferred. Medical Background a plus
One (1) year of customer service experience or equivalent combination of education and experience required. Claims industry experience preferred. Medical Background a plus
PRIMARY PURPOSE: To analyze reported lower-level level general liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
• Handles lower-level liability and/or physical damage claims under close supervision.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
• Maintains professional client relationships.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
• Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Supports the organization's quality program(s).
QUALIFICATION
Education & Licensing
High school diploma or GED required. Licenses as required.
High school diploma or GED required. Licenses as required.
Skills & Knowledge
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Frequently Asked Questions
Is the salary disclosed for the Liability Claims Associate | Blue Ash, OH | Hybrid Schedule position at sedgwick?
The salary for this Liability Claims Associate | Blue Ash, OH | Hybrid Schedule role at sedgwick is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Liability Claims Associate | Blue Ash, OH | Hybrid Schedule position at sedgwick located?
This Liability Claims Associate | Blue Ash, OH | Hybrid Schedule role at sedgwick is based in Cincinnati, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Liability Claims Associate | Blue Ash, OH | Hybrid Schedule role at sedgwick full-time or part-time?
This is listed as a Full time position. It is posted as a Liability Claims Associate | Blue Ash, OH | Hybrid Schedule role in the Sedgwick Claims Management Services Inc. department at sedgwick.
Which team or department does the Liability Claims Associate | Blue Ash, OH | Hybrid Schedule at sedgwick belong to?
This Liability Claims Associate | Blue Ash, OH | Hybrid Schedule position is part of the Sedgwick Claims Management Services Inc. department at sedgwick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Liability Claims Associate | Blue Ash, OH | Hybrid Schedule position at sedgwick?
Click the "Apply Now" button on this page. You will be redirected to sedgwick's official application portal hosted on workday where you can submit your application directly.
When was the Liability Claims Associate | Blue Ash, OH | Hybrid Schedule job at sedgwick posted?
This Liability Claims Associate | Blue Ash, OH | Hybrid Schedule position at sedgwick was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Liability Claims Associate | Blue Ash, OH | Hybrid Schedule
sedgwick
You'll be redirected to sedgwick's official application page on Workday.