Learning & Quality Manager

IHG
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📍 IndiaFull time

About this role

We are looking for a passionate Learning & Quality Manager to join our team and drive a culture of learning, service excellence and continuous improvement.

✨ Key Responsibilities:
• Lead the property’s Learning & Development initiatives
• Plan and deliver engaging training programs aligned with IHG standards
• Drive service excellence and quality standards across the resort
• Monitor guest feedback, quality scores and brand standards
• Conduct quality audits and identify opportunities for improvement
• Partner with HODs to identify training needs and develop colleagues
• Support onboarding, induction and ongoing development programs
• Drive a strong learning culture and continuous improvement mindset

🎯 We’re Looking For:
• Relevant experience in Learning & Development / Quality within the hospitality industry
• Strong understanding of luxury hospitality and service standards
• Excellent communication, presentation and facilitation skills
• Passion for people development and service excellence
• Strong interpersonal and stakeholder management skills

Frequently Asked Questions

Is the salary disclosed for the Learning & Quality Manager position at IHG?
The salary for this Learning & Quality Manager role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Learning & Quality Manager position at IHG located?
This Learning & Quality Manager role at IHG is based in India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Learning & Quality Manager role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Learning & Quality Manager role at IHG.
How do I apply for the Learning & Quality Manager position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Learning & Quality Manager job at IHG posted?
This Learning & Quality Manager position at IHG was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Learning & Quality Manager
IHG
Apply for this role ↗

You'll be redirected to IHG's official application page on oraclecloud.