Learning Delivery Manager
Alorica
Learning Delivery Manager
About this role
Job Description:
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Makes recommendations to the client for curriculum and training approach improvements.
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Work with operations to create value added training sessions and materials to meet company and clientexpectations.
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Partner with Workforce Management, Operations Management, and Recruiting to design and execute staffingramps during seasonal peak call times.
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Deliver training to management level audiences, including areas such as processes and systems, policies andprocedures, behavioral coaching and mentoring, time management, leadership development, etc.
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Drives adherence to Operations Playbook standards.
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Creates a disciplined training organization that mirrors operations and ensures all policies and procedures arecorrectly managed during new hire training.
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Responsible for respective department’s overall performance and for motivating team to exceed departmentgoals and objectives.
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Responsible for understanding and complying with all policies, procedures, and regulations relating to jobduties.
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Perform other duties as assigned by management
Job's qualifications -
4 years related training/operations experience, inclusive of 1+ years directly managing staff required.
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5+ years related training/operations experience preferred.
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Extensive work experience as a Trainer preferred.
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Internal or external training experiences in a service industry, call center environment preferred.
Frequently Asked Questions
Is the salary disclosed for the Learning Delivery Manager position at Alorica?
The salary for this Learning Delivery Manager role at Alorica is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Learning Delivery Manager position at Alorica located?
This Learning Delivery Manager role at Alorica is based in Makati City, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Learning Delivery Manager role at Alorica full-time or part-time?
This is listed as a Full time position. It is posted as a Learning Delivery Manager role at Alorica.
How do I apply for the Learning Delivery Manager position at Alorica?
Click the "Apply Now" button on this page. You will be redirected to Alorica's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Learning Delivery Manager job at Alorica posted?
This Learning Delivery Manager position at Alorica was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Learning Delivery Manager
Alorica
You'll be redirected to Alorica's official application page on oraclecloud.