Lead Software Engineer
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Lead Software Engineer, Cloud Site Reliability (SRE)
About this role
Required Skills:
7–12 years of experience in CloudOps / SRE / NOC environments (24x7 operations)
Strong expertise in Azure Infrastructure (VMs, Networking, Storage)
Hands-on experience with Azure Kubernetes Service (AKS), Kubernetes, Docker
Strong experience with monitoring and observability tools (Datadog, Azure Monitor)
Proven experience in Incident Management / Major Incident Handling, Monthly reporting
Experience with Infrastructure as Code (Terraform, ARM templates, Helm)
Scripting skills in PowerShell, Python, or Bash
Experience with ServiceNow (Incident, Problem, Change modules and dashboards)
Good understanding of distributed systems and cloud-native architecture
Excellent communication, leadership, and problem-solving skills
Role Responsibilities:
Lead 24x7 NOC operations with mandatory rotational shifts ensuring system availability and SLA adherence
Act as Major Incident Manager (P1/P2 incidents), driving triage, war room coordination, and stakeholder communication
Implement and enhance observability practices across logs, metrics, and traces
Work with tools like Datadog and Azure Monitor for monitoring and alerting
Drive proactive monitoring, alert tuning, anomaly detection, and AIOps initiatives
Manage Azure infrastructure and AKS clusters, including troubleshooting, scaling, and performance tuning
Build automation and self-healing workflows using Terraform, ARM, Helm, Power Automate, and scripting
Collaborate with engineering teams to improve reliability, deployment pipelines, and cloud-native architecture
Develop dashboards and reports using Power BI and ServiceNow
Handle Monthly Business reviews and leadership reporting
Mentor team members and drive process standardization and operational excellence
Preferred Certification:
Experience in multi-cloud environments (Azure/AWS)
Exposure to AIOps / predictive monitoring / self-healing systems
Azure / Datadog / Kubernetes certifications
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
Frequently Asked Questions
Is the salary disclosed for the Lead Software Engineer, Cloud Site Reliability (SRE) position at Icertis?
The salary for this Lead Software Engineer, Cloud Site Reliability (SRE) role at Icertis is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Lead Software Engineer, Cloud Site Reliability (SRE) job at Icertis remote?
Yes, this Lead Software Engineer, Cloud Site Reliability (SRE) position at Icertis is remote, with team members based in Pune, Maharashtra, India. You can work from home or anywhere in the supported regions.
Is the Lead Software Engineer, Cloud Site Reliability (SRE) role at Icertis full-time or part-time?
This is listed as a Full time position. It is posted as a Lead Software Engineer, Cloud Site Reliability (SRE) role at Icertis.
How do I apply for the Lead Software Engineer, Cloud Site Reliability (SRE) position at Icertis?
Click the "Apply Now" button on this page. You will be redirected to Icertis's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Lead Software Engineer, Cloud Site Reliability (SRE) job at Icertis posted?
This Lead Software Engineer, Cloud Site Reliability (SRE) position at Icertis was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Software Engineer, Cloud Site Reliability (SRE)
Icertis
You'll be redirected to Icertis's official application page on oraclecloud.