Lead Patient Services Rep

cooperhealth· Clerical
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📍 Mt Laurel, NJ, USOTHER

About this role

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

 

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

 

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

 

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

 

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

 

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

Lead others in providing prompt and accurate patient registrations while delivering goodcustomer service.Must be able to multi task and work in a team environment.This individual serves as a lead and the front-line contact person for all incoming patients.The incumbent will greet, register, schedule and provide general information to patientsand/or their families.Ensures that insurance information is verified, co-pays are collected, and that patientcharts are prepared in advance.At all times ensures a high level of customer service by providing patient confidentiality andcare in accordance with the Patient’s Bill of Rights.

Experience Required

3 years experience in a medical environment required.

 

Some knowledge of medical insurances preferred.

 

Leadership experience preferred.

 

Computer literate, excellent communication and customer service skills.

Education Requirements

High School Diploma or equivalent required

License/Certification Requirements

All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E-Commerce.

Salary Min ($)

USD $21.00

Salary Max ($)

USD $33.00

Frequently Asked Questions

Is the salary disclosed for the Lead Patient Services Rep position at cooperhealth?
The salary for this Lead Patient Services Rep role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Patient Services Rep position at cooperhealth located?
This Lead Patient Services Rep role at cooperhealth is based in Mt Laurel, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Patient Services Rep role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Lead Patient Services Rep role in the Clerical department at cooperhealth.
Which team or department does the Lead Patient Services Rep at cooperhealth belong to?
This Lead Patient Services Rep position is part of the Clerical department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead Patient Services Rep position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Lead Patient Services Rep job at cooperhealth posted?
This Lead Patient Services Rep position at cooperhealth was posted on Oct 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Patient Services Rep
cooperhealth
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