Lead Patient Account Registrar

Apply Now ↗
📍 Kansas City, MO, USFULL TIME

About this role

Overview

Shifts Available: Days 

Employment Type: Full Time 

Hours: 8-hour shifts – 8:00 AM - 4:30 PM, M-F 

Location: St. Joseph Medical Center - Kansas City, MO. 

 

We are seeking a Lead Patient Account Registrar, sometimes referred to as an Admission Representative Lead. The Lead Account Registrar oversees the daily workflow of the admitting and registration team to make sure every patient is checked in accurately, quickly, and with a positive experience. The Lead Patient Account Registrar handles complex registration issues, support front line staff, and step in to resolve problems related to insurance, authorizations, or patient accounts. 

 

Responsibilities

  • Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in 
  • Enter and verify patient information, insurance details, and required documentation with accuracy 
  • Troubleshoot complex registration, insurance eligibility, and authorization issues 
  • Train new staff, help with scheduling, and maintain strong customer service standards 
  • Coordinate with clinical teams and billing to resolve account issues and support compliance and quality 

Qualifications

  • High School Diploma or equivalent required.
  • Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.
  • Exceptional interpersonal & organizational skills.
  • Demonstrated leadership and management abilities.
  • Extremely high degree of attention to detail.
  • Good written and verbal communication skills.
  • Ability to prioritize.
  • Good analytical & problem solving skills.
  • Proficiency in Microsoft Word and Excel.
  • Ability to effectively manage multiple demands and function well under pressure.

Here are some of the benefits of working at Prime Healthcare: 

  • Health, dental, and vision insurance options 
  • Paid vacation, sick time and holidays 
  • Bereavement leave, FMLA and other leave options 
  • Employer 401K options 
  • Tuition reimbursement options  
  • Life, disability, and other insurance options 
  • Many other amazing benefits 

 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

 

#LI-SB4

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Frequently Asked Questions

Is the salary disclosed for the Lead Patient Account Registrar position at primehealthcare?
The salary for this Lead Patient Account Registrar role at primehealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Patient Account Registrar position at primehealthcare located?
This Lead Patient Account Registrar role at primehealthcare is based in Kansas City, MO, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Patient Account Registrar role at primehealthcare full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Lead Patient Account Registrar role in the Admin department at primehealthcare.
Which team or department does the Lead Patient Account Registrar at primehealthcare belong to?
This Lead Patient Account Registrar position is part of the Admin department at primehealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead Patient Account Registrar position at primehealthcare?
Click the "Apply Now" button on this page. You will be redirected to primehealthcare's official application portal hosted on icims where you can submit your application directly.
When was the Lead Patient Account Registrar job at primehealthcare posted?
This Lead Patient Account Registrar position at primehealthcare was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Patient Account Registrar
primehealthcare
Apply for this role ↗

You'll be redirected to primehealthcare's official application page on icims.