Staff Machine Learning Engineer
servicenow
Lead Machine Learning Engineer
asapp-2· Engineering
About this role
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. ASAPP’s AI Engineering team is seeking an enterprising, talented and curious machine learning engineer.
The AI Engineering team is responsible for working closely with the research and modeling teams to create state-of-the-art NLP models for specific tasks, and deploy them in a production setting designed to serve our customers at scale. We are looking for a Machine Learning Engineer to help build and evaluate the core intelligence behind our agentic AI systems. This role will play a key part in designing and owning evaluation frameworks that ensure quality, safety, and performance across complex agentic systems.
We're looking for a Lead Machine Learning Engineer to own and grow the evaluation platform that measures quality, safety, and performance across ASAPP's agentic AI systems- the infrastructure that tells us, with confidence, whether a model or agent change is actually an improvement before it reaches customers.
This a hybrid role with 10-12 days of in-office presence per month to balance flexibility with collaboration.
The AI Engineering team is responsible for working closely with the research and modeling teams to create state-of-the-art NLP models for specific tasks, and deploy them in a production setting designed to serve our customers at scale. We are looking for a Machine Learning Engineer to help build and evaluate the core intelligence behind our agentic AI systems. This role will play a key part in designing and owning evaluation frameworks that ensure quality, safety, and performance across complex agentic systems.
We're looking for a Lead Machine Learning Engineer to own and grow the evaluation platform that measures quality, safety, and performance across ASAPP's agentic AI systems- the infrastructure that tells us, with confidence, whether a model or agent change is actually an improvement before it reaches customers.
This a hybrid role with 10-12 days of in-office presence per month to balance flexibility with collaboration.
Frequently Asked Questions
What is the salary for the Lead Machine Learning Engineer role at asapp-2?
The listed salary for this Lead Machine Learning Engineer position at asapp-2 is USD 170K–190K. This is an Full time role.
Where is the Lead Machine Learning Engineer position at asapp-2 located?
This Lead Machine Learning Engineer role at asapp-2 is based in Mountain View. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Machine Learning Engineer role at asapp-2 full-time or part-time?
This is listed as a Full time position. It is posted as a Lead Machine Learning Engineer role in the Engineering department at asapp-2.
Which team or department does the Lead Machine Learning Engineer at asapp-2 belong to?
This Lead Machine Learning Engineer position is part of the Engineering department at asapp-2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead Machine Learning Engineer position at asapp-2?
Click the "Apply Now" button on this page. You will be redirected to asapp-2's official application portal hosted on lever where you can submit your application directly.
When was the Lead Machine Learning Engineer job at asapp-2 posted?
This Lead Machine Learning Engineer position at asapp-2 was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Machine Learning Engineer
asapp-2 · 💰 USD 170K–190K
You'll be redirected to asapp-2's official application page on Lever.