Lead Customer Solutions Scientist (M/F) - Biopharma

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.
Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

The Role & the Team

To support the growth of our Health & Pharma Solutions (HPS) Business Unit, we are looking for our next Lead Technical Customer Solutions – Biopharma (M/F) on a permanent contract. Ideally based in Germany, this role involves 30–50% travel across Northern Europe to maintain close customer engagement. Alternative locations may include Benelux, the UK or Ireland.

In this strategic role, you will operate at the intersection of science and business, supporting biopharma customers from early development through commercialization.

You will work closely with Sales, R&D, Marketing, Quality and Regulatory teams, ensuring that solutions are technically sound and commercially viable.

Our Teams

HPS teams support pharmaceutical and biopharmaceutical customers by combining scientific expertise, market understanding and high‑value customer support.

Their Mission

To support customers’ development and manufacturing challenges by delivering reliable, innovative and scalable solutions for biologics and parenteral applications.

In This Context, Your Mission

As Lead Technical Customer Solutions – Biopharma, you act as a technical expert and key interface between customers and internal teams, contributing directly to customer success and business development.

Your Experience and Talents Will Make the Difference to:

Provide technical support to customers

• Deliver expert technical support on biologics and parenteral applications throughout the sales cycle.
• Understand customer R&D, formulation and process challenges.
• Guide customers in selecting and implementing Roquette solutions.

Build strong scientific relationships

• Develop long‑term relationships with customer technical teams.
• Act as the link between customers and internal stakeholders.
• Translate complex technical challenges into practical, actionable solutions.

Contribute to business development

• Identify new commercial opportunities and support strategic account development.
• Contribute to the successful positioning and adoption of Roquette’s solutions.

Promote Roquette’s expertise

• Design and execute technical studies in collaboration with cross‑functional teams.
• Develop technical content (white papers, case studies, presentations).
• Represent Roquette at scientific conferences and industry events.

Provide market insights

• Monitor trends in biologics, manufacturing technologies and regulatory requirements.
• Capture customer feedback to support innovation and product development.

What We Will Love About You

You are a scientific expert with a strong customer focus, able to bridge technical and business challenges.

You are comfortable navigating complex environments, simplifying technical topics and driving projects forward with autonomy.
Curious, proactive and collaborative, you thrive in international and cross‑functional settings.

And Also…

Education

• PhD or Master’s degree in Pharmacy, Pharmaceutics, Biotechnology or Life Sciences.

Experience

• 5–7 years of experience in the pharmaceutical or biotechnology industry.
• Experience in formulation development, process development or technical support.

Key Skills

• Strong expertise in biologics / injectable / parenteral applications
• Ability to translate technical challenges into actionable solutions
• Strong scientific communication and presentation skills
• Cross‑functional collaboration and project management
• Customer‑centric and proactive mindset

Languages

• Fluent English required
• Fluent German is a plus

If you identify yourself in this position, please apply by uploading your resume and let's start the journey together!

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. 

Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.
 

As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach.

To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com