Lead Customer Engagement Engineer
About this role
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.
Responsibilities includes:
- Taking ownership and quickly drive to resolution product issues reported by field AEs and customers.
- Debug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.
- Recommend potential workaround or application level solutions to customers when necessary.
- Test R&D fixes/patches.
- Work with customer and internal groups to spec out enhancement requests.
- Testing new product features for future s/w releases or h/w platform, including participation in internal beta activities.
Position Requirements:
- Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.
- Strong knowledge of design debug techniques and a strong understanding in logic design.
- Knowledgeable in verification methodologies for complex EDA environments.
- Proficiency in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.
- Proficiency in Unix/Linux scripting languages (ksh/bash/csh).
- Proficiency in PCIe, USB and Ethernet protocol.
- Proficiency in TBA, SVA, SV coverage, Low Power(UPF). UVM experience is a plus.
- Experience with emulation, Cadence's Palladium product preferred.
- Excellent communication skills. Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.
- Occasional travel may be required to resolve critical customer issues.
- undefined
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Frequently Asked Questions
Is the salary disclosed for the Lead Customer Engagement Engineer position at cadence?
The salary for this Lead Customer Engagement Engineer role at cadence is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Customer Engagement Engineer position at cadence located?
This Lead Customer Engagement Engineer role at cadence is based in SHANGHAI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Customer Engagement Engineer role at cadence full-time or part-time?
This is listed as a Full time position. It is posted as a Lead Customer Engagement Engineer role at cadence.
How do I apply for the Lead Customer Engagement Engineer position at cadence?
Click the "Apply Now" button on this page. You will be redirected to cadence's official application portal hosted on workday where you can submit your application directly.
When was the Lead Customer Engagement Engineer job at cadence posted?
This Lead Customer Engagement Engineer position at cadence was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Customer Engagement Engineer
cadence
You'll be redirected to cadence's official application page on Workday.