Lead Convertor

Aditya Birla Group
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📍 Goregaon R Tech, Maharashtra, India
Project Management Quality Assurance Quality Management

About this role

Role Objective – PL Lead Convertor 

 

To support Personal Loan conversions by acting as a reliable bridge between backend system and frontline calling teams, ensuring accurate MIS hygiene, timely sharing of journey and calling files, and providing continuous clarifications on lead status, journey stages, and process queries to enable smooth execution and higher conversion rates.

 

Key Roles & Responsibilities -

  • Analyse Insta PL data and share calling?ready journey files with the sales calling team at two?hour intervals to enable timely customer follow?ups and conversions.
  • Prepare and analyse PFC Journey data and share it three times a day with the calling team to support prioritization of leads and improve conversion efficiency.
  • Prepare, validate, and circulate ML application data dumps three times daily, ensuring the sales calling team has updated and actionable lead information.
  • Prepare and share the daily PL disbursal file (agent mapping/journey type/lender/insurance attachment etc.) with the internal stakeholders and calling teams for closure tracking, reconfirmation and reporting.
  • Share S2S lead movement and updates with the S2S team and align the same with the calling team to ensure leads are actioned without delay.
  • Communicate every two hours with Site Heads and Call Centre Supervisors regarding lead volumes, conversion status, pendency, and calling productivity.
  • Coordinate with POD, LOB, ML SPOCs to identify journey issues, lead mismatches or system issues impacting conversions, and get them resolved promptly.

Frequently Asked Questions

Is the salary disclosed for the Lead Convertor position at Aditya Birla Group?
The salary for this Lead Convertor role at Aditya Birla Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Convertor position at Aditya Birla Group located?
This Lead Convertor role at Aditya Birla Group is based in Goregaon R Tech, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Lead Convertor position at Aditya Birla Group?
Click the "Apply Now" button on this page. You will be redirected to Aditya Birla Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Lead Convertor job at Aditya Birla Group posted?
This Lead Convertor position at Aditya Birla Group was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Convertor
Aditya Birla Group
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