Lead Business Partner Site Merchandising Enablement

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfillment capabilities. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalization, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience. A role with Digital Merchandising Enablement and Operations means efficiently delivering easy, dynamic, and performant digital experiences for our guests, and providing scalable workflow and tooling solutions for our Team Members.

In this Lead Business Partner Site Merchandising Enablement role you will drive the strategy, operations and refinement of capabilities and digital merchandising processes, delivering efficiency for our internal Team Members and brand-right experiences for our guests. Lead and manage transformation with Category and Cross-Category Digital Merchandising teams towards achieving best-in-class status. Ensure Digital Merchandising teams have the resources needed to be effective and efficient. You will develop and align on tooling and data requirements to support Digital Merchandising experience levers and then co-create and optimize solutions with a broad mix of partner teams including, Digital Merchandising, Digital Product, Data Sciences, UX, Tech, Experience Design, QA and Target Creative. At its core, this role requires a creative problem solver who is focused on collaborative decision-making and robust change management. As Lead Business Partner, more specific scope includes:

Cross-Functional Partnerships. Establish strong cross-functional and cross-channel partnerships across Target. Influence and leverage other teams within the broader organization to advance digital objectives. Promote and model key Target behaviors. Champion diversity and inclusion. Create an atmosphere of teamwork, collaboration, agility, attention to detail, and drive. Serve as business and operational Digital Merchandising conduit to applicable stakeholders and partners.

Requirement Gathering & Collaboration. Build relationships and develop routines to enable a circular feedback loop with stakeholders in order to understand gaps, challenges, and opportunities in our tooling and processes and then continue to cross-share progress throughout the development process. Prioritize enhancements that improve the guest and Team Member experience across web and app. Define Digital Merchandising use cases and impact.

• Problem Solving. Take complex objectives and distill them into digestible “problems to solve” that inspire creative and scalable solutions. Leverage user feedback, research, and networks to drive innovation and the discovery of new products, tools, data, and applications.
• Change Management. Champion change management best practices while introducing new tools and processes to colleagues and stakeholders, gaining alignment and building positive energy at all levels. Discover, pilot, and scale core capabilities to fuel an optimized experience.
• Process Development. Define scalable business processes, best practices and routines to operationalize new capabilities and TM tools.
• Program Management. Drive program management of key process, technology and data initiatives: activate CFTs, develop timing & action, track progress, risks & dependencies. Lead UAT testing, measurement, and learning plans.
• Training & Support. Meet users where they are by offering training and support resources that are timely, flexible, and personalized to current and future needs.
•  Budget Management. As needed; varies by project scope. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Core responsibilities of the role are subject to change based on business needs.

About you:

• 4-year college degree or equivalent experience
•  8+ years e-commerce experience; site merchandising strategy & planning experience
• Superb communication skills, both written and verbal, with the ability to present to varying levels of leadership
• Strong project management skills • Must have both strong technical & data acumen and a creative sensibility
• Demonstrated experience in cross-functional influence across planning and execution
• Demonstrated experience in process development
• High level of initiative and organization, with the ability to manage ambiguity, risk, uncertainty and changing direction
• A skilled change management agent, comfortable building feedback loops and open to continuous iteration
• Natural relationship builder, focused on mutually beneficial, meaningful relationship development
• Ability to work on multiple, disparate projects across disciplines at the same time, simultaneously managing working team & partners while driving outcomes
• Active listener, with a strong sense of user empathy
• Drive for results

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.