Lead Administrator (Tools & Automation)

Job Summary

• Helping software development teams apply the Scrum framework
• Planning deliverables and helping teams monitor performance
• Resolving issues that hinder the teams’ work
• Should have excellent knowledge of the scrum framework, with all its artifacts and techniques
• Need the ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables
• Assist management to structure, plan and implement projects from start to finish projects from start to finish

Key Responsibilities

• Degree in Computer Science, Business or similar field
• Scrum master certification is a must
• At least 7 year Experience in a scrum master role, Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of Agile frameworks
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability

Skill Requirements

• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it

• Facilitate agile ceremonies, e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, retrospectives.
• Conflicts resolution.
• Enables the exploration of different agile approaches.
• Coach and mentor team members on agile standards and best practices, e.g. Lean, Kanban, Scrum, XP, DevOps, SAFe, LeSS, etc.
• Build operating models that value ownership, responsibility, responsiveness, predictability, and Remove blockers
• Support the team to improve their technical work by reviewing results and establish lessons learned as well as track the improvement

Other Requirements

• ITIL Foundation V3/V4
• Certified ScrumMaster (CSM)