Lead Administrator (Support &Operations)
About this role
Job Summary
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Key Responsibilities
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Skill Requirements
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Other Requirements
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Frequently Asked Questions
Is the salary disclosed for the Lead Administrator (Support &Operations) position at HCLTech?
The salary for this Lead Administrator (Support &Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Administrator (Support &Operations) position at HCLTech located?
This Lead Administrator (Support &Operations) role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Lead Administrator (Support &Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Lead Administrator (Support &Operations) job at HCLTech posted?
This Lead Administrator (Support &Operations) position at HCLTech was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Administrator (Support &Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.