Lead Administrator (Support &Operations)
About this role
Job Summary
Azure Infrastructure Management
- Manage and support Azure services including:
- Azure Virtual Machines (Windows/Linux)
- Azure Storage Accounts
- Azure Virtual Network (VNet)
- VNet Peering
- Network Security Groups (NSG)
- Azure Load Balancer
- Application Gateway
- Azure Firewall
- Azure Bastion
- Azure DNS
- Azure Backup
- Recovery Services Vault
- Azure Monitor
- Azure Log Analytics
Incident & Problem Management
- Handle P1/P2 critical incidents and major outages.
- Perform root cause analysis (RCA) and implement corrective actions.
- Provide L3 support for complex technical issues.
- Work closely with Microsoft support for critical escalations.
Identity & Access Management
- Implement RBAC policies and access governance.
- Configure Conditional Access Policies and MFA.
- Troubleshoot authentication and authorization issues.
Patching & Backup Management
- Manage VM patching using Azure Update Manager.
- Monitor and validate backup jobs.
- Perform restoration and disaster recovery testing.
- Ensure compliance with backup and retention policies.
Networking
- Configure and troubleshoot:
- VNet & Subnets
- VNet Peering
- ExpressRoute
- Site-to-Site VPN
- Private Endpoints
- Load Balancers
- Application Gateway
- Resolve network connectivity and performance issues.
Monitoring & Performance Optimization
- Configure Azure Monitor, Log Analytics, and Alerts.
- Analyze performance metrics and optimize workloads.
- Implement proactive monitoring and health checks.
- Prepare operational and capacity reports.
Automation & DevOps
- Develop and maintain Infrastructure as Code (IaC).
- Work extensively on:
- Terraform
- ARM Templates
- Bicep
- Azure Automation
- PowerShell
- Automate repetitive operational activities.
Security & Compliance
- Implement Azure security best practices.
- Azure Policy
- Key Vault
- Support audits, vulnerability remediation, and compliance reporting.
Cost Optimization (FinOps)
- Analyze Azure spend and recommend optimization opportunities.
- Rightsize Azure resources.
- Implement Reserved Instances and Savings Plans.
- Generate cost optimization reports.
Technical Leadership
- Mentor L1 and L2 engineers.
- Conduct technical reviews and knowledge-sharing sessions.
- Prepare SOPs, Runbooks, and Operational Guidelines.
- Participate in customer governance reviews and technical discussions.
Key Responsibilities
Azure Infrastructure Management
- Manage and support Azure services including:
- Azure Virtual Machines (Windows/Linux)
- Azure Storage Accounts
- Azure Virtual Network (VNet)
- VNet Peering
- Network Security Groups (NSG)
- Azure Load Balancer
- Application Gateway
- Azure Firewall
- Azure Bastion
- Azure DNS
- Azure Backup
- Recovery Services Vault
- Azure Monitor
- Azure Log Analytics
Incident & Problem Management
- Handle P1/P2 critical incidents and major outages.
- Perform root cause analysis (RCA) and implement corrective actions.
- Provide L3 support for complex technical issues.
- Work closely with Microsoft support for critical escalations.
Identity & Access Management
- Implement RBAC policies and access governance.
- Configure Conditional Access Policies and MFA.
- Troubleshoot authentication and authorization issues.
Patching & Backup Management
- Manage VM patching using Azure Update Manager.
- Monitor and validate backup jobs.
- Perform restoration and disaster recovery testing.
- Ensure compliance with backup and retention policies.
Networking
- Configure and troubleshoot:
- VNet & Subnets
- VNet Peering
- ExpressRoute
- Site-to-Site VPN
- Private Endpoints
- Load Balancers
- Application Gateway
- Resolve network connectivity and performance issues.
Monitoring & Performance Optimization
- Configure Azure Monitor, Log Analytics, and Alerts.
- Analyze performance metrics and optimize workloads.
- Implement proactive monitoring and health checks.
- Prepare operational and capacity reports.
Automation & DevOps
- Develop and maintain Infrastructure as Code (IaC).
- Work extensively on:
- Terraform
- ARM Templates
- Bicep
- Azure Automation
- PowerShell
- Automate repetitive operational activities.
Security & Compliance
- Implement Azure security best practices.
- Azure Policy
- Key Vault
- Support audits, vulnerability remediation, and compliance reporting.
Cost Optimization (FinOps)
- Analyze Azure spend and recommend optimization opportunities.
- Rightsize Azure resources.
- Implement Reserved Instances and Savings Plans.
- Generate cost optimization reports.
Technical Leadership
- Mentor L1 and L2 engineers.
- Conduct technical reviews and knowledge-sharing sessions.
- Prepare SOPs, Runbooks, and Operational Guidelines.
- Participate in customer governance reviews and technical discussions.
Skill Requirements
Azure Infrastructure Management
- Manage and support Azure services including:
- Azure Virtual Machines (Windows/Linux)
- Azure Storage Accounts
- Azure Virtual Network (VNet)
- VNet Peering
- Network Security Groups (NSG)
- Azure Load Balancer
- Application Gateway
- Azure Firewall
- Azure Bastion
- Azure DNS
- Azure Backup
- Recovery Services Vault
- Azure Monitor
- Azure Log Analytics
Incident & Problem Management
- Handle P1/P2 critical incidents and major outages.
- Perform root cause analysis (RCA) and implement corrective actions.
- Provide L3 support for complex technical issues.
- Work closely with Microsoft support for critical escalations.
Identity & Access Management
- Implement RBAC policies and access governance.
- Configure Conditional Access Policies and MFA.
- Troubleshoot authentication and authorization issues.
Patching & Backup Management
- Manage VM patching using Azure Update Manager.
- Monitor and validate backup jobs.
- Perform restoration and disaster recovery testing.
- Ensure compliance with backup and retention policies.
Networking
- Configure and troubleshoot:
- VNet & Subnets
- VNet Peering
- ExpressRoute
- Site-to-Site VPN
- Private Endpoints
- Load Balancers
- Application Gateway
- Resolve network connectivity and performance issues.
Monitoring & Performance Optimization
- Configure Azure Monitor, Log Analytics, and Alerts.
- Analyze performance metrics and optimize workloads.
- Implement proactive monitoring and health checks.
- Prepare operational and capacity reports.
Automation & DevOps
- Develop and maintain Infrastructure as Code (IaC).
- Work extensively on:
- Terraform
- ARM Templates
- Bicep
- Azure Automation
- PowerShell
- Automate repetitive operational activities.
Security & Compliance
- Implement Azure security best practices.
- Azure Policy
- Key Vault
- Support audits, vulnerability remediation, and compliance reporting.
Cost Optimization (FinOps)
- Analyze Azure spend and recommend optimization opportunities.
- Rightsize Azure resources.
- Implement Reserved Instances and Savings Plans.
- Generate cost optimization reports.
Technical Leadership
- Mentor L1 and L2 engineers.
- Conduct technical reviews and knowledge-sharing sessions.
- Prepare SOPs, Runbooks, and Operational Guidelines.
- Participate in customer governance reviews and technical discussions.
Other Requirements
Azure Infrastructure Management
- Manage and support Azure services including:
- Azure Virtual Machines (Windows/Linux)
- Azure Storage Accounts
- Azure Virtual Network (VNet)
- VNet Peering
- Network Security Groups (NSG)
- Azure Load Balancer
- Application Gateway
- Azure Firewall
- Azure Bastion
- Azure DNS
- Azure Backup
- Recovery Services Vault
- Azure Monitor
- Azure Log Analytics
Incident & Problem Management
- Handle P1/P2 critical incidents and major outages.
- Perform root cause analysis (RCA) and implement corrective actions.
- Provide L3 support for complex technical issues.
- Work closely with Microsoft support for critical escalations.
Identity & Access Management
- Implement RBAC policies and access governance.
- Configure Conditional Access Policies and MFA.
- Troubleshoot authentication and authorization issues.
Patching & Backup Management
- Manage VM patching using Azure Update Manager.
- Monitor and validate backup jobs.
- Perform restoration and disaster recovery testing.
- Ensure compliance with backup and retention policies.
Networking
- Configure and troubleshoot:
- VNet & Subnets
- VNet Peering
- ExpressRoute
- Site-to-Site VPN
- Private Endpoints
- Load Balancers
- Application Gateway
- Resolve network connectivity and performance issues.
Monitoring & Performance Optimization
- Configure Azure Monitor, Log Analytics, and Alerts.
- Analyze performance metrics and optimize workloads.
- Implement proactive monitoring and health checks.
- Prepare operational and capacity reports.
Automation & DevOps
- Develop and maintain Infrastructure as Code (IaC).
- Work extensively on:
- Terraform
- ARM Templates
- Bicep
- Azure Automation
- PowerShell
- Automate repetitive operational activities.
Security & Compliance
- Implement Azure security best practices.
- Azure Policy
- Key Vault
- Support audits, vulnerability remediation, and compliance reporting.
Cost Optimization (FinOps)
- Analyze Azure spend and recommend optimization opportunities.
- Rightsize Azure resources.
- Implement Reserved Instances and Savings Plans.
- Generate cost optimization reports.
Technical Leadership
- Mentor L1 and L2 engineers.
- Conduct technical reviews and knowledge-sharing sessions.
- Prepare SOPs, Runbooks, and Operational Guidelines.
- Participate in customer governance reviews and technical discussions.
Frequently Asked Questions
Is the salary disclosed for the Lead Administrator (Support &Operations) position at HCLTech?
The salary for this Lead Administrator (Support &Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Administrator (Support &Operations) position at HCLTech located?
This Lead Administrator (Support &Operations) role at HCLTech is based in Gurugram, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Lead Administrator (Support &Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Lead Administrator (Support &Operations) job at HCLTech posted?
This Lead Administrator (Support &Operations) position at HCLTech was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Administrator (Support &Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.