LC Inside Sales

26WD100487

Position Overview

The License Compliance Representative is a key member of Autodesk's Global License Compliance (GLC) team, responsible for protecting Autodesk's intellectual property while driving revenue recovery and promoting fair software usage.

In this role, you will manage a high volume of License Compliance opportunities, qualify and close compliance cases, and engage customers to resolve licensing issues through commercial agreements. You will work directly with customers, partners, and cross-functional Autodesk teams to increase customer compliance, convert non-paying users into paying customers, and grow Annual Order Value (AOV) across a variety of industries.

Success in this role is measured by compliance conversion, revenue generation, achievement of quarterly and annual sales targets, and the ability to deliver positive customer outcomes while protecting Autodesk's intellectual property.

Responsibilities

• Manage a high volume of License Compliance leads and opportunities from qualification through commercial resolution

• Engage customers daily, including executive and C-level stakeholders, to identify and resolve software compliance issues using Autodesk telemetry and analytics tools

• Explain intellectual property or contractual licensing violations, negotiate commercial resolutions, and agree on mutually acceptable remediation plans

• Initiate software usage reviews, warning letters, and audit requests while guiding customers through the compliance and audit process

• Present software usage findings and audit results, negotiate licensing resolutions, and drive investment in Autodesk software

• Build trusted relationships with executive stakeholders while effectively delivering sensitive compliance-related communications

• Interpret telemetry data and audit reports to communicate compliance risks and recommend appropriate licensing solutions

• Develop a strong understanding of Autodesk licensing models, software administration, products, and industry trends

• Prepare customer quotations to support compliance-related software purchases

• Maintain an accurate pipeline of License Compliance opportunities using Salesforce Customer Relationship Management (Salesforce CRM)

• Collaborate with Territory Sales, Strategic Sales, Mid-Market Sales, Technical Specialists, Customer Success, Channel Management, and Legal teams to ensure successful compliance engagements

• Accurately forecast quarterly and annual License Compliance sales performance

Minimum Qualifications

• 1–2 years of relevant experience in Sales Support, License Compliance, Inside Sales, Maintenance Renewals, Service Renewals, or a related customer-facing role

• Minimum of 1 year of sales experience

• Professional fluency in Japanese and strong written and verbal communication skills in English

• Excellent verbal and written communication, negotiation, and presentation skills

• Ability to work independently while effectively managing multiple priorities in a collaborative team environment

• Strong computer proficiency, including internet applications, Salesforce Customer Relationship Management (Salesforce CRM), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and email applications

Preferred Qualifications

• Bachelor's degree in Business Management or a related discipline

• Previous experience in License Compliance, Inside Sales, Customer Renewals, or software sales

• Understanding of software licensing models, software license agreements, and commercial contracts

• Experience engaging with business owners, executives, and senior decision-makers during sales, licensing, or collections activities

• Experience working within the software or Software as a Service (SaaS) industry

The Ideal Candidate

The ideal candidate is a customer-focused sales professional who combines strong commercial acumen, negotiation skills, and relationship-building capabilities to resolve software licensing challenges while delivering positive customer and business outcomes

• Demonstrates confidence engaging with executive stakeholders and effectively navigating complex customer conversations

• Uses analytical thinking and sound judgment to evaluate compliance issues and recommend appropriate commercial solutions

• Builds trusted customer relationships while balancing Autodesk's business objectives with customer needs

• Demonstrates resilience, professionalism, and composure when managing sensitive compliance discussions

• Takes ownership of assigned opportunities and consistently delivers against revenue and compliance objectives

• Collaborates effectively with Sales, Customer Success, Legal, Channel Partners, and cross-functional stakeholders to achieve successful outcomes

• Maintains accurate opportunity management, forecasting, and pipeline discipline

• Continuously develops knowledge of Autodesk products, licensing models, and industry trends

• Thrives in a fast-paced, target-driven environment while maintaining a high standard of customer service

• Demonstrates integrity, accountability, and a commitment to protecting Autodesk's intellectual property while delivering a positive customer experience

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

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