L2 Security Operations Engineer

orange
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📍 Cairo, EGOTHER

About this role

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

The RUN team is responsible for maintaining the operational and security conditions (MCO/MCS) of cybersecurity solutions deployed across more than 220 industrial sites worldwide for our customer. Our mission is to ensure continuous, reliable, and secure service delivery in accordance with established SLAs.

Interlock and Collaboration

  • Daily collaboration with Level 3 engineers and the team manager.
  • Interface with Level 1 support, deployment teams, and cyber operations based in France.
  • Coordination with the customer’s incident and change management stakeholders.

Roles and Responsibilities

  • Monitor IT and security systems to ensure optimal performance and availability.
  • Analyze and resolve incidents escalated from Level 1 support, handling moderate complexity issues.
  • Execute changes on managed technologies in accordance with change management procedures.
  • Update and maintain technical documentation and operational procedures.
  • Participate in preventive maintenance activities and system updates.
  • Collaborate with Level 3 engineers on complex investigations and remediation actions.
  • Communicate effectively with internal teams and the customer in both English and French (B2 level).

About you

Required Qualifications

  • Education: Bachelor’s degree in Computer Science, Information Security, or a related field.
  • Experience: Minimum of 2 years in IT/security operations or system administration.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

Responsibilities

The RUN team is responsible for maintaining the operational and security conditions (MCO/MCS) of cybersecurity solutions deployed across more than 220 industrial sites worldwide for our customer. Our mission is to ensure continuous, reliable, and secure service delivery in accordance with established SLAs.

Interlock and Collaboration
- Daily collaboration with Level 3 engineers and the team manager.
- Interface with Level 1 support, deployment teams, and cyber operations based in France.
- Coordination with the customer’s incident and change management stakeholders.

Roles and Responsibilities
- Monitor IT and security systems to ensure optimal performance and availability.
- Analyze and resolve incidents escalated from Level 1 support, handling moderate complexity issues.
- Execute changes on managed technologies in accordance with change management procedures.
- Update and maintain technical documentation and operational procedures.
- Participate in preventive maintenance activities and system updates.
- Collaborate with Level 3 engineers on complex investigations and remediation actions.
- Communicate effectively with internal teams and the customer in both English and French (B2 level).

Frequently Asked Questions

Is the salary disclosed for the L2 Security Operations Engineer position at orange?
The salary for this L2 Security Operations Engineer role at orange is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the L2 Security Operations Engineer position at orange located?
This L2 Security Operations Engineer role at orange is based in Cairo, EG. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the L2 Security Operations Engineer role at orange full-time or part-time?
This is listed as a OTHER position. It is posted as a L2 Security Operations Engineer role at orange.
How do I apply for the L2 Security Operations Engineer position at orange?
Click the "Apply Now" button on this page. You will be redirected to orange's official application portal hosted on icims where you can submit your application directly.
When was the L2 Security Operations Engineer job at orange posted?
This L2 Security Operations Engineer position at orange was posted on Jul 10, 2026. Apply as soon as possible — early applications are often reviewed first.
L2 Security Operations Engineer
orange
Apply for this role ↗

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