L1 Support Engineer - Saudi National - Riyadh, KSA

DeepSource Technologies· Business Developement
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📍 Riyadh, Riyadh Province, Saudi ArabiaFull time

About this role

Role Overview
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.

Key Responsibilities

• Provide first-level support for Linux and Windows systems
• Monitor systems and applications to ensure availability and performance
• Perform basic network checks and troubleshooting
• Handle incidents and requests via ticketing tools
• Support on-site operational activities as required
• Escalate complex issues to higher support tiers
• Communicate effectively with clients and internal teams

• Basic Linux / Windows administration knowledge

• Understanding of system & application monitoring

• Basic networking fundamentals

• Experience with ticketing / ITSM tools is preferred

• Strong English fluency

• Good communication and interpersonal skills

• Saudi National

Frequently Asked Questions

Is the salary disclosed for the L1 Support Engineer - Saudi National - Riyadh, KSA position at DeepSource Technologies?
The salary for this L1 Support Engineer - Saudi National - Riyadh, KSA role at DeepSource Technologies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the L1 Support Engineer - Saudi National - Riyadh, KSA position at DeepSource Technologies located?
This L1 Support Engineer - Saudi National - Riyadh, KSA role at DeepSource Technologies is based in Riyadh, Riyadh Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the L1 Support Engineer - Saudi National - Riyadh, KSA role at DeepSource Technologies full-time or part-time?
This is listed as a Full time position. It is posted as a L1 Support Engineer - Saudi National - Riyadh, KSA role in the Business Developement department at DeepSource Technologies.
Which team or department does the L1 Support Engineer - Saudi National - Riyadh, KSA at DeepSource Technologies belong to?
This L1 Support Engineer - Saudi National - Riyadh, KSA position is part of the Business Developement department at DeepSource Technologies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the L1 Support Engineer - Saudi National - Riyadh, KSA position at DeepSource Technologies?
Click the "Apply Now" button on this page. You will be redirected to DeepSource Technologies's official application portal hosted on workable where you can submit your application directly.
When was the L1 Support Engineer - Saudi National - Riyadh, KSA job at DeepSource Technologies posted?
This L1 Support Engineer - Saudi National - Riyadh, KSA position at DeepSource Technologies was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
L1 Support Engineer - Saudi National - Riyadh, KSA
DeepSource Technologies
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