Kids Club Attendant

Job Location:

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

KEY DUTIES AND RESPONSIBILITIES

Anantara the Palm team members always find new ways to look after the business, their guests, and their co-team members.   Within this, the key responsibilities for this position are:

• Ensure guest needs and expectations are met by providing an efficient and professional service.
• To ensure that friendly, courteous and professional service is always provided at the Tuk Tuk Kids Club/Chill Teens Club.
• Is creative and ensure that the activity at the Tuk Tuk Kids Club/Chill Teens Club is fun filled and educational.
• To be able to identify return children, guests and VIPs.
• Never say "No".  Always find a way to exceed the guest's needs and is consistent in-service delivery.
• Participates in training and development programs.
• Does not compromise on safety.
• Is responsible for zero accidents in the Tuk Tuk Kids Club/Chill Teens Club and Resort in general.
• Ensure that child safety is a top priority by following proper safety guidelines and enforcing correct childcare standards.
• Ensure proper maintenance of all equipment in the Tuk Tuk Kids Club/Chill Teens Club.
• Make sure all the equipment is functional and complete.
• Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area and follows up for completion.
• Constantly seeks ways to improve operational procedures with Recreation Supervisor.
• Gives immediate feedback of operations and concerns to the Recreation Supervisor.
• Keeps Recreation Supervisor informed and updates him on guest feedback and / or concerns.
• Conceptualizes and organizes festivities and special events for children.
• Monitors operational supplies and maintains appropriate par stock in the department.
• Monitors departmental cost and is responsible for profitability of the department.
• Perform any other duties which may be assigned by Recreation Supervisor and/or Recreation Management team.

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