Key Account Supervisor - HL
qima· Inspection
About this role
Company Description
About us
- QIMA is a global provider of quality control, compliance and supply‑chain assurance services—offering inspection, testing, certification and audit solutions to help brands and retailers ensure product safety and standards.
- The Key Account Operation team is the client-facing operations hub that translates client requirements into clear instructions for internal teams, delivers training, monitors field performance, and ensures inspection reports meet client expectations.
Position overview
- We are looking for two proactive end-of-study interns (one assigned to the Softline team and one to the Hardline team) to work with Key Account Operations.
- You will review and improve our operating processes, support onsite monitoring and training, and run ad‑hoc projects that increase efficiency and report quality.
- This role offers hands-on field exposure, cross-functional collaboration, and the opportunity to convert to a full-time role after a successful internship.
Job Description
Key responsibilities
- Design and implement process improvements and tools to increase team productivity and report accuracy.
- Attend onsite inspections to monitor inspector performance and adherence to client standards; document findings and recommend corrective actions.
- Prepare and deliver training sessions for inspectors on client-specific processes, checklists and reporting requirements.
- Translate client requirements into clear operational instructions and checklists for internal teams.
- Track KPIs to monitor the impact of your actions and drive improvements.
- Support ad-hoc projects aligned with team targets (e.g., quality assurance initiatives, digitalization pilots, workflow standardization).
- Help maintain and update process documentation and training materials.
Who we’re looking for
- Final-year student or recent graduate (end-of-study internship) in disciplines such as
- Textile/Apparel/Supply Chain/Manufacturing/Industrial Engineering or a related field for Softline
- Mechanical/Industrial/Materials Engineering, Electronics, Supply Chain/Manufacturing or a related field for Hardline.
- Relevant academic or internship experience in
- Softline (apparel, textiles, footwear) for the Softline role
- or hardline (electronics, hardware, household goods, toys) for the Hardline role is highly desirable.
- Strong English communication skills (spoken and written) — fluent English is required.
- Comfortable with regular travel to client sites and factory locations.
- Analytical mind with the ability to map processes, analyze data and propose actionable improvements.
- Good interpersonal skills; able to train inspectors and internal teams.
- Proactive, dynamic, curious, and willing to challenge the status quo.
- Able to work independently and as part of a fast-paced, cross-functional team.
- Willingness to consider continuing employment with the company after a successful internship.
AI Adoption & Innovation
- Champion an AI-first mindset by promoting the use of AI tools and technologies in day-to-day operations
- Encourage experimentation and adoption of AI-driven solutions to improve efficiency, strengthen processes, and elevate service quality
Nice to have
- Familiarity with inspection/reporting tools or basic QA/QC practices.
- Experience creating training materials or delivering workshops.
- Basic data analysis skills (Excel, Google Sheets).
- Local language skills (Chinese / Vietnamese) are a plus but not required.
Internship length & start date
- End-of-study internship; typical duration 6 months (flexible based on university requirements).
- Start date : ASAP
What we offer
- Hands-on experience in client operations and quality assurance for international clients.
- Opportunity to lead improvement projects with visible impact.
- Mentorship from experienced Key Account managers and regional operations leaders.
- Exposure to field inspections and cross-functional teams.
- Possibility of full-time employment following a successful internship.
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Key Account Supervisor - HL position at qima?
The salary for this Key Account Supervisor - HL role at qima is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Account Supervisor - HL position at qima located?
This Key Account Supervisor - HL role at qima is based in Ho Chi Minh, Ho Chi Minh City, Ho Chi Minh City, Ho Chi Minh, Vietnam, vn. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Key Account Supervisor - HL role at qima full-time or part-time?
This is listed as a Intern position. It is posted as a Key Account Supervisor - HL role in the Inspection department at qima.
Which team or department does the Key Account Supervisor - HL at qima belong to?
This Key Account Supervisor - HL position is part of the Inspection department at qima. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Key Account Supervisor - HL position at qima?
Click the "Apply Now" button on this page. You will be redirected to qima's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Key Account Supervisor - HL job at qima posted?
This Key Account Supervisor - HL position at qima was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Account Supervisor - HL
qima
You'll be redirected to qima's official application page on SmartRecruiters.