Key Account Manager Operations

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📍 Juba, South SudanFull time

About this role

JOB TITLE: KEY ACCOUNT MANAGER - OPERATIONS

 

Job Summary

Reporting to the Business Manager, the role supports recruitment, onboarding, employee relations, training, performance management, and leave management of Key Accounts

 

Key Responsibilities

 

HR Administration & Compliance

 

·         Consolidate, track, and report on staff annual leave.

·         Ensure proper filing and retrieval of project documents.

·         Prepare and share monthly project analysis reports.

·         Maintain legal compliance of statutory requirements

·         Requisition staff IDs and project materials upon approval.

Onboarding & Employee Relations

 

·         Support new staff onboarding, induction, and orientation.

·         Foster positive employee relations by addressing grievances, conducting investigations, and guiding conflict resolution.

·         Raise disciplinary issues and follow up for closure per employment law and company policy.

Training & Performance Management

 

·         Coordinate learning and development programs

·         Develop and maintain a performance management system (goal setting, reviews, feedback).

·         Ensure all staff have job descriptions and role-specific KPIs; prepare appraisal schedules.

·         Provide training on company policies and procedures.

Recruitment

 

·         Identify project recruitment needs and support in the recruitment process

·         Coordinate the end-to-end recruitment process including job adverts, shortlisting, interview scheduling and reference checks

 

Policy Implementation and Compliance:

·         Support the implementation and communication of HR policies, procedures and guidelines. Participate in HR audits and compliance reviews, monitor policy adherence and recommend corrective actions where necessary. Support Environmental, Health and Safety workplace initiatives.

 

Stakeholders

 

·         Internal and external stakeholders



Requirements

Qualifications & Experience

 

·         Diploma in Human Resource Management or any business-related field

·         At least 1 year of generalist HR experience

·         HR professional membership an added advantage

·         Excellent planning, organization, interpersonal, problem-solving, and decision-making skills

·         Microsoft proficiency

·         Tact, swiftness, and attention to detail a MUST

·         Expert knowledge of South Sudan labor laws;

·          Interested and qualified applicants should submit their applications through the link below. Note: Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION



Frequently Asked Questions

Is the salary disclosed for the Key Account Manager Operations position at qsourcing?
The salary for this Key Account Manager Operations role at qsourcing is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Account Manager Operations position at qsourcing located?
This Key Account Manager Operations role at qsourcing is based in Juba, South Sudan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Key Account Manager Operations role at qsourcing full-time or part-time?
This is listed as a Full time position. It is posted as a Key Account Manager Operations role at qsourcing.
How do I apply for the Key Account Manager Operations position at qsourcing?
Click the "Apply Now" button on this page. You will be redirected to qsourcing's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Key Account Manager Operations job at qsourcing posted?
This Key Account Manager Operations position at qsourcing was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Account Manager Operations
qsourcing
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