Key Account Manager (m/f/x) – Immunoglobulins

Territory to cover: Małopolskie and Podkarpackie voivodeship  - ideal candidate location would be Krakow, Poland

Employment: Full-time, Permanent

At CSL, we are driven by a commitment to improving the lives of patients worldwide through innovative biotherapies. We are looking for a motivated Key Account Manager (KAM) to join our team in Poland. In this role, you will play a critical part in driving sales performance, strengthening customer relationships, and enhancing CSL's reputation within the medical and scientific community.

This is a dynamic field-based role offering the opportunity to shape regional strategy, collaborate cross-functionally, and contribute directly to business growth and patient impact.

Reporting to the Business Unit Head Immunoglobulins, the Key Account Manager is responsible for managing regional accounts, driving sales, and acting as the primary point of contact between CSL and customers within the assigned territory.

The Role:

• Drive sales performance and achieve targets within the assigned region
• Build, develop, and maintain strong relationships with key stakeholders, including Key Opinion Leaders (KOLs)
• Identify and acquire new accounts while expanding existing business opportunities
• Act as the main interface between customers and CSL
• Develop and execute regional plans aligned with EMEA and local strategies
• Prepare and maintain accurate reporting of customer interactions in Veeva CRM 360
• Monitor market trends, competitor activities, pricing, and market share
• Manage tender processes in compliance with legal and ethical standards
• Support product launches and lifecycle management activities
• Identify customer needs and coordinate internally to provide solutions
• Organize and participate in trainings, events, and scientific congresses
• Ensure compliance with all CSL policies and guidelines
• Provide backup support for other Key Account Managers as needed

Your Skills and Experience:

• Bachelor's or Master's degree in Business, Life Sciences, Marketing, or a related scientific field
• Minimum 3+ years of experience in pharmaceutical or biotech sales, and/or product management
• Strong field sales experience, including engagement with healthcare professionals and Key Opinion Leaders (KOLs)
• Demonstrated experience in KOL / critical opinion leader development
• Solid understanding of the local healthcare environment, pharmaceutical market, and relevant regulations
• Experience in product launches, ideally within rare diseases or specialty medicine
• Proven ability to optimize products, services, or patient pathways to improve patient outcomes
• Track record of using innovative approaches to drive business results and enhance patient impact
• Strong analytical mindset with the ability to interpret market data and trends
• Excellent communication in Polish and English (written and spoken)
• High level of integrity, professionalism, and accountability
• Strong interpersonal and relationship-building skills
• Entrepreneurial mindset with a proactive, results-driven, and positive attitude
• Highly self-motivated with the ability to work independently in a field-based role
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Willingness to travel extensively within the region (approx. 80%)

What we offer:

• A meaningful role in a global biopharmaceutical company where your work directly impacts patients' lives
• Comprehensive benefits package including medical plans, life insurance, and retirement options
• Company car provided for your field-based role
• Two additional leave days dedicated to your wellbeing
• Opportunities for professional growth, learning, and career development
• A collaborative, values-driven and inclusive culture that values diversity and authenticity
• Supportive leadership and a strong team environment

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor  visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

 To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.