Key Account Manager Gastroenterology

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Job Description

This role is responsible for the Central Switzerland (Central-CH) region and focuses on Gastroenterology.

Responsibilities :

Accountibilities

Account Management

• Develop and execute strategic, insight-driven Key Account Plans.
• Identify account needs, opportunities, and challenges to drive sustainable growth.
• Deliver agreed objectives, KPIs, and activities within budget and timelines.
• Ensure transparency of plans and progress within the account team and leadership.
• Monitor account performance and adapt plans based on market dynamics and customer needs.
• Gather and share customer, competitor, and market insights with relevant internal stakeholders.
• Act in full compliance with legal, ethical, and company requirements.

Stakeholder Engagement

• Build and maintain long-term relationships with key healthcare stakeholders and strategic accounts.
• Understand stakeholder needs and co-create value-adding solutions that improve patient outcomes.
• Support the implementation of innovative Takeda offerings and services.
• Position Takeda as a trusted partner within the healthcare ecosystem.
• Provide appropriate support and education on Takeda's portfolio.

Operational Excellence

• Prioritise and manage accounts based on business potential and patient impact.
• Analyse territory performance, market developments, and customer trends.
• Leverage analytics, dashboards, and customer insights to identify opportunities and risks.
• Translate insights into strategic actions and measurable business outcomes.
• Continuously improve execution and adapt to changing market conditions.

Skills & Competencies :

Strategic & Commercial Acumen

• Balances long-term strategy with short-term execution.
• Demonstrates strong business understanding and healthcare market knowledge.
• Uses insights and analytics to drive decisions and account strategies.

Customer & Stakeholder Focus

• Builds productive relationships and collaborates effectively across internal and external stakeholders.
• Understands customer and patient needs and translates them into meaningful solutions.
• Influences stakeholders and creates value-driven partnerships.

Communication & Execution

• Confident presenter with the ability to engage groups of 5-20 healthcare professionals.
• Delivers impactful scientific, educational, and business presentations.
• Demonstrates accountability, resilience, adaptability, and a strong drive for results.

Experience & Education :

Required

• Proven account management experience, ideally in healthcare, pharmaceuticals, or biotechnology.
• Strong analytical skills with the ability to interpret territory data, dashboards, and business metrics.
• Experience using data and customer insights to develop strategic actions and account plans.
• Excellent organisational, planning, and prioritisation skills.
• Very good German and English, written and spoken.

Preferred

• Experience in Gastroenterology/IBD.
• Experience in Dermatology.
• Knowledge of the Swiss healthcare system.
• Experience with CRM and analytics tools.

Key Success Factors :

The successful candidate:

• Builds trusted relationships with key stakeholders and strategic accounts.
• Translates customer insights and analytics into impactful account strategies.
• Delivers compelling customer engagements and presentations.
• Achieves business objectives while maintaining the highest compliance standards.
• Demonstrates ownership, agility, collaboration, and a patient-centric mindset.

Empowering our people to shine

At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com.

Diversity, Equity, and Inclusion

At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race or ethnic origin or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool!

Locations

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

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