Key Account Manager

payjoy· Sales
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📍 Curitiba📍 Florianópolis📍 Porto AlegreFull Time

About this role

About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country;  including engaging and welcoming all levels  of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of kiosks

Key Responsabilities:

  • Develop, manage and implement effective strategic plans and goals to develop new and existing strategic key accounts.

  • Build solid and long-lasting trusted relationships with key partners and stakeholders.

  • Prepare and maintain accurate forecasts for all key strategic accounts and meet target requirements, tracking key performance indicators (KPIs).

  • Develop, manage and implement go to market strategies for each key strategic account, identifying customer pain points and implementing improvement plans in commercial management.

  • Lead and mentor a team of professionals to achieve individual goals, meet KPIs, and enhance their skills and performance;

  • Collaborate effectively with internal teams, influence cross-functional projects, and take a leadership role in driving integrated business initiatives.

  • Analyze market information to identify and leverage strategic partnership opportunities that align with the company’s goals.

Qualifications:

  • Bachelor's degree in business, marketing, or a related field or equivalent work experience.

  • 5+ years of experience in growing key accounts and meeting revenue targets, especially focusing on top accounts.

  • Demonstrated previous experience in leading and managing an effective sales team, fostering a high-performance culture, and driving team engagement.

  • Expertise in business and marketing strategies,  with an exceptional understanding of the local markets trends and industry knowledge.

  • Excellent communication and negotiation abilities.

  • High proficiency in analyzing data to inform decision-making processes, identify trends, and drive strategic initiative.

  • Understanding of market trends and basic industry knowledge

  • Customer-centric approach with a track record of building and maintaining strong client relationships.

  • Exceptional ability to handle pressure from internal and external stakeholders while maintaining a positive and solution-oriented attitude.

Benefits:

  • 100% Company-funded Health and Dental insurance for employees and immediate family members.
  • Life insurance.
  • Meal voucher R$400,00 Commuting Benefit
  • R$180,00 for Home Office assistance.
  • Incentive for the Phone finance product.
  • Budget for noise-canceling headphones.
  • Budget for home office equipment.
  • Annual budget for wellness perks. 
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Frequently Asked Questions

Is the salary disclosed for the Key Account Manager position at payjoy?
The salary for this Key Account Manager role at payjoy is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Key Account Manager position at payjoy located?
This Key Account Manager role at payjoy is based in Curitiba, Florianópolis, Porto Alegre. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Key Account Manager role at payjoy full-time or part-time?
This is listed as a Full Time position. It is posted as a Key Account Manager role in the Sales department at payjoy.
Which team or department does the Key Account Manager at payjoy belong to?
This Key Account Manager position is part of the Sales department at payjoy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Key Account Manager position at payjoy?
Click the "Apply Now" button on this page. You will be redirected to payjoy's official application portal hosted on lever where you can submit your application directly.
When was the Key Account Manager job at payjoy posted?
This Key Account Manager position at payjoy was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Key Account Manager
payjoy
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