Key Account Manager

Intro

Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories, including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal, and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.

Join us at Karo Healthcare on our exciting journey. We're currently looking for a Key Account Manager, Pharmacy for our office in Copenhagen.

What’s in it for you?

This is a high-impact commercial role where you will take real ownership of key pharmacy partnerships, influence how our brands win in-store, and work closely with Sales, Marketing, E-commerce and external partners. You’ll join a fast-moving international business where ideas turn into action quickly and where there is plenty of room to shape the role, grow your commercial expertise and make a visible impact.

What you’ll be doing

• Develop and execute customer strategies for key pharmacy accounts together with the Sales Director, Brand Managers and E-commerce KAM.
• Plan, submit, execute and evaluate trade campaigns together with internal teams and external agencies.
• Build, strengthen and grow strategic relationships with existing pharmacy partners.
• Lead annual customer planning, commercial negotiations and account development.
• Identify commercial opportunities that drive sustainable growth, profitability and sell-out performance.
• Ensure customer campaigns, pricing, assortment, product information and commercial activities are implemented accurately and on time.
• Act as a commercial sparring partner to Brand Managers to create best-in-class brand visibility and in-store execution.
• Manage key wholesaler processes, including maintenance of pricing, assortment and customer information.
• Take ownership of the CRM system supporting pharmacy sales representatives and help ensure effective commercial execution of key pharmacy accounts 
• Use customer, market and commercial insights to continuously improve performance, service levels and ways of working.

• Master’s degree, professional bachelor’s degree or equivalent education in a relevant field.
• Solid experience from a commercial, sales or key account management environment.
• Being structured and managing customer processes diligently and promptly 
• Experience working with B2C customers, ideally within FMCG, consumer healthcare, pharmaceuticals, retail or another fast-moving industry.
• Experience with the Danish pharmacy market or consumer healthcare sector is an advantage.
• Strong commercial mindset with experience in customer negotiations, account planning and business development.
• Excellent relationship management and stakeholder management skills.
• Strong written and verbal communication skills.
• Entrepreneurial and hands-on mindset with a strong “go-do” attitude.
• Comfortable taking ownership, working independently and building structure in a dynamic environment.
• Commercially and financially minded, with the ability to balance customer opportunities with profitable growth.
• Able to maintain a strong overview while managing multiple priorities in a changing international business.

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a young, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.