K-12 Group Performing - Tour Associate

world4822stri986des· Group - K12 Domestic Account Management
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📍 United States; US - West Coast Region💰 USD 40K–45K

About this role

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

Reporting to the Director of Performance Sales, a Tour Associate is responsible for supporting the Director of Performance Sales and Performance Tour Specialists in both revenue generating and administrative duties. Primary responsibilities include providing excellent service support directly to Program Leaders, building long lasting relationships with these clients, and partnering with Tour Consultants throughout the sales process.

Responsibilities:

  • Supports Director of Performance Sales & Sales Reps
  • Manages Tour Evaluations
  • Works directly with clients for day-to-day customer servicing
  • Manage client information in CRM and Tour Web Portal
  • Monitors enrolment and Full Refund Protection sales
  • Manages and disseminates to Operations all passenger count changes and final counts
  • Creates and distributes Parent Letters and Parent Meeting Information
  • Supports Sales Reps in Parent Meeting Presentations
  • Conduct parent meetings, attend conferences, orientations, FAM trips, and conventions as needed
  • Field 24 hour emergency phone calls, as needed
  • Reconcile credit card expenses in Concur
  • Manage timelines to meet due dates
  • Review bookings and create final itinerary
  • Book performance and clinics, along with any associated admissions tied to those activities.
  • Provide final counts for all performance bookings and pay deposits/final payments
  • Any other responsibilities that may be assigned from time to time


Qualifications:

  • Highly organized with a background in Administrative support
  • Ideally a minimum of 3 years’ experience in an administrative role
  • Minimum 2 year college degree (or equivalent business experience) – travel or hospitality industry a plus
  • Customer service focused
  • Goal-focused, self-sufficient individual who takes initiative
  • Responsive team player
  • Exceptional work ethic
  • Strong computer skills (i.e., Microsoft Word, Advanced Excel, PowerPoint). Use of a CRM system preferred.

Work Perks:

  • Comprehensive health benefits: medical, dental, vision, life, AD&D, accident, critical illness, disability insurance, FSA/HSA options with employer HSA contributions, and a generous 401(k) match.
  • Generous paid time off including 11 paid company holidays, 25 PTO days the first year (prorated), 1 paid volunteer day, 4 mental health days, and bereavement
  • Professional development support, including up to $5,250 annually for tuition reimbursement and up to $1,000 for certifications annually
  • Opportunities for paid and discounted travel
  • Flexible work schedule providing on-site, remote, and hybrid office opportunities
  • Encouraged participation in a wide variety of Employee Resource Groups
  • Employee Assistance Program (EAP) and wellness resources, including fitness centers at select locations
  • Paid parental, caregiver, and disability leave
  • Team Member Discount Program
  • Engaging, collaborative, and fun work environment

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount WorldStrides is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

California Salary Range
$40,000—$45,000 USD

 

 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount WorldStrides is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

 

 

Maryland Salary Range
$40,000—$45,000 USD

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount WorldStrides is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

New York Salary Range
$40,000—$45,000 USD

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount WorldStrides is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Massachusetts Salary Range
$40,000—$45,000 USD

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount WorldStrides is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Virginia Salary Range
$40,000—$45,000 USD

 

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. 

 

Frequently Asked Questions

What is the salary for the K-12 Group Performing - Tour Associate role at world4822stri986des?
The listed salary for this K-12 Group Performing - Tour Associate position at world4822stri986des is USD 40K–45K. This is an full-time role.
Where is the K-12 Group Performing - Tour Associate position at world4822stri986des located?
This K-12 Group Performing - Tour Associate role at world4822stri986des is based in United States; US - West Coast Region. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the K-12 Group Performing - Tour Associate at world4822stri986des belong to?
This K-12 Group Performing - Tour Associate position is part of the Group - K12 Domestic Account Management department at world4822stri986des. See the full job description for more information about the team structure and responsibilities.
How do I apply for the K-12 Group Performing - Tour Associate position at world4822stri986des?
Click the "Apply Now" button on this page. You will be redirected to world4822stri986des's official application portal hosted on greenhouse where you can submit your application directly.
When was the K-12 Group Performing - Tour Associate job at world4822stri986des posted?
This K-12 Group Performing - Tour Associate position at world4822stri986des was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
K-12 Group Performing - Tour Associate
world4822stri986des · 💰 USD 40K–45K
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