Junior Project and Account Manager – SKALE Solution (MY)

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About this role

Company Description

GrowthDesk is a B2B Enterprise Solution to enable brands globally to Capture, Own their Customer Data to Drive Growth. Through our SKALE flagship solution, we enable FMCG brands and Malls globally to own their customer data by activating shopper marketing campaigns through a suite of ready-to-use solutions such as Chatbot Automation, Gamification, Digital Vouchers, Smart Receipts and more. SKALE systematically structures and labels the data to enable brands to unlock the full potential of the data to drive loyalty and lifetime value.

Job Description

Job Description

Minimum 1 – 2 yrs work experience
 

This role is most ideal for an individual who enjoys a client-facing role and project management

 
The Junior Account Manager’s responsibilities include:

  • Serve as the first and primary point of contact for a portfolio of client accounts, ensuring their needs and expectations are met
  • Develop strong relationship and trust with clients by providing exceptional support
  • Monitor and analyze client campaign performance, including conveying regular updates, new requests and reports to them
  • Coordinate with internal teams (engineering, creative, analytics) to ensure projects are executed on time and per requirements
  • Be the lead person to execute overall campaign set up on the SKALE platform per the requirements
  • Work alongside Senior Account Managers to ensure overall user experience is smooth
  • Be the key person to follow up with clients on items required from them based on project timeline and to translate commercial requirements into briefs for internal team coordination
  • Actively drive testing of platform alongside clients and senior account managers before it goes live
  • Collaborate with Senior Account Managers to identify new opportunities and develop strategies to grow existing accounts

 

     

    Qualifications

    Qualifications

    What you need

    • Attention to detail
    • Excellent communication and interpersonal skills
    • Strong organizational and project management skills
    • Ability to work independently and as part of a team
    • Ability to multitask and prioritize tasks effectively
    • Analytical
    • Bachelor’s Degree required, min 1 to 2 years work experience
    • Strong working knowledge of Microsoft Excel, Word, Outlook, and Asana
    • Thrive in a fast-paced environment

    Additional Information

    • Quarterly bonus
    • Work with a team that believes in cultivating growth mindset in each and every team member
    • A role that offers a breadth of learning opportunities and a highly collaborative environment
    • A flat hierarchy and with a high level of autonomy
    • We believe in a happy work environment and culture!

    Frequently Asked Questions

    Is the salary disclosed for the Junior Project and Account Manager – SKALE Solution (MY) position at growthdesk?
    The salary for this Junior Project and Account Manager – SKALE Solution (MY) role at growthdesk is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Junior Project and Account Manager – SKALE Solution (MY) position at growthdesk located?
    This Junior Project and Account Manager – SKALE Solution (MY) role at growthdesk is based in my, Petaling Jaya, Petaling Jaya, Selangor, Malaysia, Selangor. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Junior Project and Account Manager – SKALE Solution (MY) role at growthdesk full-time or part-time?
    This is listed as a Full time position. It is posted as a Junior Project and Account Manager – SKALE Solution (MY) role at growthdesk.
    How do I apply for the Junior Project and Account Manager – SKALE Solution (MY) position at growthdesk?
    Click the "Apply Now" button on this page. You will be redirected to growthdesk's official application portal hosted on smartrecruiters where you can submit your application directly.
    When was the Junior Project and Account Manager – SKALE Solution (MY) job at growthdesk posted?
    This Junior Project and Account Manager – SKALE Solution (MY) position at growthdesk was posted on Jul 1, 2026. Apply as soon as possible — early applications are often reviewed first.
    Junior Project and Account Manager – SKALE Solution (MY)
    growthdesk
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