Junior IT Support Engineer

At Glenveagh, we’re proud to build homes and support communities.

And we build strong teams that enable us to do that.

As the first construction company in Ireland to be accredited with the Gold Investors in Diversity mark, we create a workplace where everyone feels supported, and able to grow their career. We’re looking for people who want to play their part in delivering homes to individuals and families, and all while availing of great benefits and the opportunity for long term career development.

This position is based across our sites in the Leinster region.

Key Responsibilities and Duties

• Troubleshoot system and network problems, diagnose, and solve hardware/software faults and escalate to the Head of IT when necessary 

• Management of the Glenveagh Active Directory infrastructure and Office 365 application suite 

• Install and configure applications and hardware when required, design and develop solutions to automate the delivery of these services and solutions to Glenveagh 

• Build, develop and maintain comprehensive documentation, diagrams and written instructions for the various systems and services deployed 

• Monitor and maintain various systems, printers, mobile devices, and networks across all the various Glenveagh sites 

• Support the setup and delivery of the IT services on new sites as required. Work closely with the resources on site to ensure the IT service is maintained and reliable 
• Establish a good working relationship with other professionals within Glenveagh, ensuring that the IT department delivers a reliable, responsive and high-quality service 

• Proven experience in an IT support role, preferably in a construction or field-based environment.
• Proficiency in managing Active Directory, Office 365 Admin, and Azure.
• Strong hardware and software troubleshooting skills.
• Experience with building and configuring laptops, desktops, and mobile devices.
• Excellent communication skills, with the ability to explain technical concepts to non-technical users.
• Valid driver’s license and willingness to travel to construction sites.

Our Values

• Collaborative: Proven ability to work effectively within a team environment
• Customer Focused: Strong problem-solving skills with a customer-first mindset
• Safety First: Committed to maintaining a safe and inclusive working environment
• Can-Do: Proactive and solution-oriented mindset with a willingness to go the extra mile
• Innovative: Open to new technologies and methodologies to enhance efficiency and effectiveness

• Competitive salary in one of Ireland’s fastest growing PLCs with regular compensation reviews 
• Performance related bonus 
• Comprehensive health insurance for you and your dependents 
• Contributory pension scheme 
• Tax saver travel and bike to work 
• Paid volunteering days 
• Continuous Professional development (CPD) programme & funding 
• Employee Assistance Programme 
• Long term illness cover 
• SAYE (Save As You Earn) Scheme
• Peace of mind with life assurance 
• Family friendly policies including flexible parental leave, fertility leave, and paid maternity and paternity leaves  
• Employee committees - Employee Network Groups, Sports and Social, Great Place to Work 
• An exciting Wellbeing Programme with events and activities running throughout the year both online and in-person 

Glenveagh is an equal opportunities employer and welcomes applications from suitably qualified candidates from all sections of the community. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the recruitment process, please notify the Talent Acquisition team by contacting careers@glenveagh.ie.

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