Junior Financial Planning Administrator
About this role
Titan Wealth Holdings is growing, and we’re building a new Client Services Administration Team in our Bristol office. We’re now looking for a Junior / Entry‑Level Client Services Administrator to join the team — an ideal opportunity for someone starting their career in financial planning administration.
This role is perfect for a school leaver, graduate, or someone in their first office-based role within financial services, who is keen to learn, build experience, and progress over time.
This position is a key support role within the team — often described as a “bionic receptionist” — acting as a central admin hub that keeps everything running smoothly. You’ll support our desk‑based Financial Planners and wider admin team, handling core administrative tasks and acting as a first point of contact for clients.
Over time, there are clear opportunities to progress into more senior IFA administration roles within the team.
Responsibilities
- Sending Letters of Authority (LOAs) and chasing providers
- Booking client meetings and managing diaries
- Acting as a first point of contact for client calls and emails
- Data input and maintaining accurate client and policy records
- Supporting the wider admin team with overflow / overspill tasks
- Assisting with client onboarding and general client administration
- Using back‑office and platform systems (training provided)
About you
- Some office experience (financial services preferred, but not essential)
- Strong organisational skills and attention to detail
- Confident communicator with a professional, client‑focused manner
- Comfortable handling multiple tasks and supporting different people
- Keen to learn and develop a career in financial planning / wealth management
- School leavers or graduates seeking a first role in financial services
- Candidates with general office or admin experience
- Platform / provider backgrounds.
- Customer service roles with strong admin exposure.
Backgrounds that could work well include:
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